Manager, Client Services
StackAdapt
Jan 2023 - Current (3 years 10 months)
• Leading and mentoring a team of Account Managers driving revenue growth through strategic account management, retention, and expansion of business. Fostering a high-performing team culture through coaching, knowledge sharing, and cross-functional collaboration to maximize client success.
• Developing and executing individualized growth plans, providing hands-on training in campaign optimization, data analysis, and leading strategic client conversations. Conducting regular check-ins to assess progress, refine skill sets, and ensure continuous professional development.
• Strengthening strategic client partnerships through multithreading, customer health assessments, and proactive relationship management with key accounts. Advising