Ruben D. Posada.

Ruben D. Posada.

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Business Development Representative at DeleteMe
Medellín, Antioquia, Colombia

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Résumé


Jobs verified_user 0% verified
  • DeleteMe
    Business Development Representative
    DeleteMe
    Oct 2025 - Current (11 months)
    My primary goal is to drive top-of-funnel growth for the company. I focus on identifying, qualifying, and generating new business opportunities through both proactive outbound prospecting and expert management of inbound leads. My role involves securing high-quality, strategic meetings and discovery calls for the Account Executive team, making me the essential link between marketing efforts and sales closures.
  • SaleStrategy
    Business Development Representative
    SaleStrategy
    Jul 2025 - Oct 2025 (4 months)
    BDR- Responsible for generating business opportunities through outbound prospecting, preparing and delivering sales pitches, scheduling qualified meetings, and following ups. Utilized CRM tools to track interactions, participated in training sessions, and adapted sales strategies based on performance data.
  • Callbox North America
    Sales Development Representative
    Callbox North America
    Feb 2025 - Jun 2025 (5 months)
    Prospected and qualified leads through outbound and inbound channels, managed the sales pipeline, and collaborated with account executives to drive revenue growth. Specialized in identifying client needs, scheduling meetings, and nurturing CRM relationships to support business expansion.
  • White Label Casinos
    CS Agent
    White Label Casinos
    Apr 2024 - Oct 2024 (7 months)
    Providing efficient multichannel support (chat/email) in English and other languages for players across multiple brands. Responsibilities include assisting with game issues, account verifications, financial transactions, and ensuring a top-tier customer experience. Ensures compliance with AML, GDPR, and Responsible Gaming policies while meeting KPis and SLAs. Collaborates with internal teams (Payments, Fraud, KYC) to resolve player issues and participates in ongoing training to enhance performance.company's performance. Remote Job.
  • IntouchCX
    Ejecutivo de logística
    IntouchCX
    Sep 2023 - Mar 2024 (7 months)
    Responsible for carrying out tasks in the costumer support field, understanding and resolving questions related to the product of the operation, always attending and actively participating in training and coaching sessions, to improve the company's performance.
  • Verizon
    Representante del servicio de atención al cliente
    Verizon
    Jan 2023 - Nov 2023 (11 months)
    Dedicated and proficient Customer Support/Sales Representative at Verizon, with a proven track record of delivering exceptional service. Skilled in providing friendly and efficient 24/7 chat and email support.
  • Teleperformance
    Representante del servicio de atención al cliente
    Teleperformance
    Sep 2021 - May 2023 (1 year 9 months)
    As a sales and customer service representative my tasks included: Respond to customer inquiries via voice, email and chat. Provide excellent service by listening handling confidential information sensitively and seeking to resolve issues promptly and stay up to date on customer requirements.
  • Teleperformance
    Representante del servicio de atención al cliente
    Teleperformance
    Sep 2021 - May 2023 (1 year 9 months)
    As a sales and customer service representative my tasks included: Respond to customer inquiries via voice, email and chat. Provide excellent service by listening handling confidential information sensitively and seeking to resolve issues promptly and stay up to date on customer requirements.
Education verified_user 0% verified
  • Universidad de Medellín
    Negocios internacionales, International Relations and Affairs
    Universidad de Medellín
    Jan 2020 - Dec 2024 (5 years)
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