Matt Lashley

Highly customer centric executive focused on delivering value and leveraging customer feedback to ensure long-term relationships that drive retention and expansion of recurring revenue. Driven executive who creates alliances with organization leaders to effectively align with and support key business initiatives. Builds and retains high performance team by hiring, developing and motivating skilled professionals. A leader with over 18 years of experience. Extensive background includes Customer Success, management of all post-sale customer activities, and customer relationship building repeatable, effective and efficient delivery organizations. Currently serving as the global head of support, leading several post-sales activities (implementation, upgrades/installations and Customer Support/Success) for Dotmatics leading software provider for the Lifesciences, Material Sciences and other related industries.