Murph Shrm

In my career, I have been very fortunate to work in NYC among some of the smartest, and more importantly, nicest individuals at Macmillan, American Express, Sprinklr, Yieldmo, and now Ontic. What gets me out of bed in the morning? • Coffee • Making new employees feel welcome & safe • Creating processes to support and educate employees • Improving employee’s day to day experiences • Collaborating to come up with effective (and fun) solutions to very challenging issues Employee delight and culture are often defined by perks & games. These are great, but I would define employee delight as: • Permanent. Delight is driven by day to day interactions, not sporadic initiatives. It needs to be woven into the fabric of what it means to be an employee at your company. • Proactive. You will never truly delight your employees by running around putting out fires. Take time to truly think through their needs. • Positive. Catch your employees doing something right! Recognize them for the ways that they’re going above & beyond every single day. Don’t hesitate to reach out!