Mick Johnson

Mick Johnson

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Identity and Access Management Professional | Okta Certified Administrator, Professional
San Francisco, California, United States

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Jobs verified_user 0% verified
  • Butterfly Security
    Builder
    Butterfly Security
    Jan 2026 - Current (7 months)
  • Butterfly Security
    Founder
    Butterfly Security
    Jan 2026 - Current (7 months)
  • Self
    Identity and Access Management Professional
    Self
    Sep 2025 - Current (11 months)
  • I
    Building AI-Powered Identity Tools | Product Innovation in Progress
    Independent Personal Project
    Mar 2025 - Current (1 year 5 months)
    Prototyping AI-driven solutions in the identity and security space. Drawing on experience from Okta (Workflows, Okta Identity Governance, Okta Identity Engine, Secure Partner Access) and Cisco Meraki (IT Infrastructure) to explore the intersection of automation, user experience, and security.
  • Okta
    Senior Product Acceleration Specialist
    Okta
    Apr 2021 - Mar 2025 (4 years)
  • Okta
    Senior Manager
    Okta
    Aug 2016 - Apr 2021 (4 years 9 months)
    Owned Okta’s internal identity infrastructure: Workforce Identity, Adaptive MFA, governance, SCIM provisioning, and Workday integration pipelines serving the entire global workforce. Stabilized internal SSO, provisioning, and automation systems—documented patterns and workflows that were later adopted as customer-facing best practices. Led lifecycle modernization projects that measurably reduced IT support ticket volume and improved system reliability for internal teams. Collaborated cross-functionally with Engineering, Security, IT, and People Ops to validate new Okta features in production before customer release.
  • Cisco Meraki
    IT Manager
    Cisco Meraki
    Mar 2012 - Aug 2016 (4 years 6 months)
  • Cisco Meraki
    Information Technology Infrastructure Engineer
    Cisco Meraki
    Provided hands-on support across Meraki MR (wireless), MS (switching), and MX (security appliance) environments including VPN tunnels, VLAN configuration, and firmware management. Performed network troubleshooting across DNS, DHCP, VLANs, routing, and device connectivity layers, resolving issues spanning identity, network, and endpoint systems. Managed device provisioning, policy updates, and monitoring through the Meraki Dashboard; supported office network reliability and rapid incident response in a high-traffic corporate environment.
  • Okta
    Senior Product Specialist
    Okta
    Debugged complex identity lifecycle failures across Workday → Okta → downstream SaaS environments, performing Tier 3 escalation and root cause analysis that resolved multi-system provisioning breakdowns. Built lifecycle automation patterns using Okta Workflows that improved provisioning/deprovisioning reliability and reduced manual governance intervention across the organization. Led blameless postmortems with Engineering, mapping dependency chains and implementing preventative fixes that mitigated second- and third-order identity cascade failures. Created runbooks, demo environments, and troubleshooting guides adopted across engineering and field teams, reducing time-to-resolution for common identity issues. Partnered with Security to auto
Education verified_user 0% verified
  • St Cloud State University
    Bachelor of Science, Business Computer Information Systems
    St Cloud State University
    Jan 2005 - Dec 2009 (5 years)
  • United States Air Force Academy
    United States Air Force Academy
    United States Air Force Academy
Projects (professional or personal) verified_user 0% verified
    Publications verified_user 0% verified
    • Okta
      When Scaling IT, Knowing Where to Automate Is Key
      Okta
    • Okta
      What is provisioning and deprovisioning
      Okta
    • Okta
      Make Workflows Do the Work
      Okta
    • Okta
      Group Therapy—Getting All You Can From Okta Groups
      Okta
    • Okta
      UserInsight - Keep it secret, Keep it safe
      Okta
    • Okta
      Transforming enterprise operations with Okta Workflows and OpenAI
      Okta
    • Okta
      How Okta uses Okta
      Okta
    • Okta
      WebAuthn - The Path to Passwordless
      Okta
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