Crisanto Nakpil

In my career, I have held diverse roles : • Recruitment/HR Support: Assisting HR managers in sourcing, screening, and onboarding candidates through job portals, social media, and professional networks. • Sales Leadership: Leading teams as Head of Tele Sales in real estate, where I monitored call quality, trained agents, and drove consistent revenue growth. • Front Desk/Administrative Management: Managing front desk operations, handling phone calls, greeting visitors, and performing administrative tasks. • Prepare and manage real estate listings, property descriptions, and marketing materials Forward listing leads to respective agents in a timely manner • Handle office administrative tasks, including creating Contracts (Form A, B, F, I, and Tenancy Contract), data entry, broker tour scheduling, and document management Key Strengths and Achievements: 1. Sales Expertise: o 10+ years of experience in the Philippines and 2 years in Dubai as a top-performing tele sales agent, consistently exceeding monthly targets. o Awarded Employee of the Year 2023 for outstanding performance. o Promoted to Head of Tele Sales (Real Estate), coaching teams to improve sales techniques and compliance with company standards. 2. Recruitment and HR Skills: o Supported HR managers in end-to-end recruitment processes, from candidate sourcing to onboarding. o Screened resumes, conducted interviews, and facilitated training programs for new hires. 3. Customer Service Excellence: o Built long-term client relationships through effective communication and problem-solving. o Maintained high customer satisfaction and loyalty across sales and front desk roles. 4. Leadership and Supervision: o Supervised teams at Skin Food Brunei (a Korean cosmetics brand), achieving the highest monthly revenue in my assigned store.