Osama Abdulalim
About
Detail
Senior UX Writer & Content Architect • Bilingual Arabic–English • FinTech, Islamic Banking, EduTech, F&B @MENA & GCC • B2B & B2C • (xTalabat, xAwaed, xSAIB)
Dubai, United Arab Emirates
Résumé
Jobs
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UX Writing & Content Design ConsultantTyboJul 2026 - Current (4 months)Advising several GCC entities and Sharia-compliant financial organizations on bilingual CX & UX writing, content design, and localization strategy for digital products.- SSenior Bilingual UX WriterJul 2025 - Dec 2025 (6 months)• Led the UX writing across SAIB’s new website, ICAP website, and ICAP Trading app, addressing inconsistent tone, banking jargon, generic FAQs, and missing content standards.
• Built the bilingual tone-of-voice framework, style guide, and product glossary from scratch, creating a single source of truth for English-Arabic content decisions.
• Rewrote FAQs into task-based content and translated regulated banking language into plain English and Arabic to make journeys clearer and more human.
• Partnered with compliance to maintain accuracy and trust while modernizing the bank’s digital presence across all three properties. - Research Writing InstructorModern Sciences and Arts UniversitySep 2024 - Mar 2025 (7 months)• Taught Research Writing (ENG201) to undergraduate students, coaching critical thinking, academic argumentation, and linguistic precision through gamified activities, interactive exercises, and feedback-based learning.
• Designed course structure and materials that guided students from foundational writing skills through to publication-ready research papers meeting scholarly standards. - Senior Bilingual UX WriterAwaedAug 2024 - Jun 2025 (11 months)• Owned end-to-end bilingual UX writing across all investment products as the sole UX writer, partnering with 4 product owners to deliver consistent, compliant copy for Stocks, Murabaha, Funds, IPOs, Copy Trading, Stop Loss, Price Alerts, Market Depth, and Awaed+ Plans.
• Managed the full localization pipeline in Tolgee CMS, from copy creation in Figma through development handoff, using customer insights to identify and resolve high-friction pain points across product journeys.
• Contributed to UX research and design activities, bridging the gap between content and product thinking by bringing language-level insights into early-stage design decisions.
• Collaborated with compliance, legal, and engineering teams throughout the - Gap yearCareer BreakSep 2023 - Aug 2024 (1 year)
- Senior Bilingual Content ArchitectAlmentorMay 2023 - Dec 2023 (8 months)• Architected Almentor’s B2B content foundation from scratch, delivering the full content asset suite : bilingual glossary, tone and voice framework, style guide, and B2B persona documentation.
• Designed the end-to-end website information architecture and content strategy for B2B acquisition journeys, mapping content to every stage of the user lifecycle to maximize business ROI.
• Owned content governance across CMS and DAM systems, applying content taxonomy and aligning terminology and voice across Arabic and English to enable consistent, scalable content production. - Bilingual Content Designer | ProductTalabatMar 2022 - Mar 2023 (1 year 1 month)• Ensure content strategy and copy decisions align with the team’s broader roadmap.
• Plan, write, edit, test, and improve the current and new content including user interface language,
microcopy, help content, labels, and navigation.
• Establish & develop product Arabic style guide & tone of voice to deliver a high-quality copy.
• Improve writing and design processes, knowledge, and tools to measurably enhance product quality.
• Work with Brand team to continuously align tone of voice to truly represent the brand. - Chief Translator | Comms, PR & CSRTalabatJul 2020 - Mar 2022 (1 year 9 months)• Manage the internal workflow of Arabic translation, UX writing, localisation & copywriting for all markets: Egypt, Iraq & GCC region.
• Work closely with the Comms team to ensure all external-facing documents & press releases are adequately translated to be culturally and linguistically relevant to stakeholders.
• Establish and develop talabat’s Arabic Manual of Style (MOS), Tone of Voice (TOV), and design end-to-end processes for intake and delivery of all translation materials. - User Experience Writerمنصة جيل Jeel PlatformFeb 2020 - Jul 2020 (6 months)As a UX writer, I renovated the entire UX copy of the app, and created Jeel’s Arabic Style Guide to
maintain the tone of communications with customers.
• Providing linguistic support and coverage for the social media channels of Jeel; an edutainment application for kids, in terms of translation, editing, proofreading and copywriting.
• Created Jeel's Arabic language Style Guide to maintain the tone of the communications. - Senior TranslatorHindawi Foundation for Education and CultureFeb 2019 - Nov 2020 (1 year 10 months)• On a mission of promoting education and culture, and spreading the love of reading.
• Translating world literary, humanitarian and scientific titles into Arabic.
Translated Books:
• Human Compatible, Book by Stuart J. Russell.
• The Food of the Gods, Novel by H. G. Wells.
• The Wind in the Willows, Novel by Kenneth Grahame.
• Our War with Monaco, Short Story by Edward Page Mitchell.
• The Lord of the Dynamos, Short Story by H. G. Wells. - Localisation SpecialistNagwaFeb 2018 - Feb 2019 (1 year 1 month)• Achieved the highest rating scale, “Outstanding Employee”, in the company’s annual performance
and competencies appraisal of 2018.
• Delivering a tailored high-quality educational experience to users in 249 locales, in terms of dialect, culture, style, terminology and scientific notations preferences.
• Conducted research to map out dialect variations and cultural influences on different dialects.
• Created the Dialect Analyser Tool (DAT): an automatic localisation tool that analyses texts in XML
format and suggests its dialect and locale.
• Creating resource files and glossaries, which provide automatic localisation tools with the necessary data for different locales.
Education
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- Foundation Certificate in Translation and Interpreting, Language Interpretation and TranslationThe American University in CairoJan 2019 - Jan 2020 (1 year 1 month)The professional diploma in Simultaneous Interpreting aims at developing learners’ interpreting competencies, including public speaking and conference interpreting. Moreover, it widens their scope of current events around the globe and builds on their repertoire of terminology used in various areas and fields of interpreting. It trains learners on booth interpreting, skills necessary for consecutive interpreting in conferences and on-site interpreting. It enhances learners’ techniques and strategies to overcome challenges likely to arise.
- BACHELOR'S DEGREE, SIMULTANEOUS INTERPRETATION ￨ ENGLISH LANGUAGEAlAzhar UniversityJan 2012 - Jan 2017 (5 years 1 month)A five-year undergraduate programme at the Faculty of Languages and Translation.
Major Courses:
• Simultaneous Interpretation.
• Written Translation.
• Applied Linguistics.
• Sociolinguistics.
• English Literature.
Minor Course:
• Turkish language. - Master's degree, Computational LinguisticsAin Shams UniversityStudying cutting-edge technologies in translation; AI applications, Corpus Linguistics, NLP, Computational Linguistics, Python, Statistics, etc.
Projects (professional or personal)
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- YYearCompass Booklet Translation | Modern Standard ArabicDec 2018 - Current (7 years 11 months)Inspired by a promise I made to my sister to translate the booklet after she saw using the English version to plan 2018. Alhamdullah, before the end of year, I managed to translate and write copy a new version.
I published the new Arabic version on 26th of December 2018, and within 20 days, there were more than +15,000 downloads by comparison with 178 downloads for the old Arabic version in the same period of the previous year. - YYearComapss Booklet Localisation | Egyptian DialectDec 2018 - Current (7 years 11 months)Egyptian dialect makes everything funnier and more appealing. I had the idea of creating a localised version after I finished translating the booklet into Modern Standard Arabic, to encourage people in the Arab world to plan for their year.
We published the Egyptian version on 26th of December 2018, and within 20 days, there were more than 15,000 downloads by comparison with 178 downloads for the Arabic version in the same period of the previous year. - GGREEN CULTUREJan 2018 - Current (8 years 10 months)• Influenced +100,000 people on social media using the hash tag #GreenCulture.
• Wrote many articles about current environmental issues and their suggested best practices.
• Screened “Plastic Ocean” documentary in my company’s film club to raise awareness about hazards of single-use plastic on planet Earth. - TThe Expert (Comedy Sketch) | Localisation and DubbingMar 2017 - Current (9 years 8 months)This comedy sketch was localised and dubbed into Egyptian dialect as one of the projects of Planet English: a student activity aims at teaching English in innovative ways.
Translators:
- Ahmad Tareq
- Ahmad Fawzi
- Osama Abdulalim
- Omnia Abdulmajed
- Nuran Wisam
- Hadel Hasan
Actors:
- Ahmad Jamal
- Osama Abdulalim
- Dalia Sami
- Aya Omar
- Shurouq Magdi
Sound Editing and Montage:
- Osama Abdulalim - QQubQabn | قُبقَابٌJan 2017 - Current (9 years 10 months)QubQabn... Sarcasm that ROFLs!
قُبقَابُ... نقاشات ساخِرة تملؤها القهقهات - 22 Megapixels | Mobile PhotographyJan 2015 - Current (11 years 10 months)I have been always passionate about photography. I have decided not to waste more time waiting for a good camera and started this project to prove to myself before others, that I can use a mobile camera to shoot beautiful photos.
- MMix Your KnowledgeApr 2014 - May 2014 (2 months)The first project for "Mix Team" at Al-Azhar University. The goal of this project was to provide online materials on our Facebook fan page, for everything needed to study for our colleges' exams.
In a very short time which is a month, we prepared such helpful materials for more than 14 courses including: Written Translation, Islamic Economics, Legal Terms, English Literature and Poetry, Second languages ( Turkish, French, Spanish, German) and Islamic Fiqh.
Publications
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- wهل تَتَغيَّر شَخصيَّتك وأُسلُوبُك إذا تحدثت بلُغة مُختلِفة؟wwwtrjamaorg Febوالسؤال هُنا، هل تتغيَّر شخصية الأشخاص ثُنائي اللُّغة طبقًا للُّغة التي يتحدثون بها؟ فكما يقول المَثَلُ التشيكي: "تَعلَّم لغة جديدة لتحصُل على روحٍ جديدة." فعلى الرُّغم من تصريح الكثير من ثنائي اللُّغة بمُعايشتهم لتَغيُّر في الشَّخصِيَّة طبقًا للغة التي يتحدَّثُونَها، إلا أنَّ عددًا قليلًا من الدراسات حاولت تقصِّي هذا الأمر والوصول لحقيقته.
- wزنجبيل أم جنزيل؟ القلبُ الصَّوتي للحروف والمقاطع الصَّوتية في اللُّغةwwwtrjamaorg Marهل تساءلت يومًا لماذا ننطق "فلان جُوز فلانة" بدلًا من "فلان زَوْجُ فلانة" في اللهجة المصرية على سبيل المثال. أو ما الفرق بين "مِلْعَقَة" و"مِعْلَقَة" وأيهما الصحيح. ألم تتلعثم يومًا وأنت تشتري من البائع وتطلب منه أن يعطيك "الجَنْزَبَيِل" أقصد "الزَّنْجَبِيِل".
- wإِلى مَتَى سَتَصْمُد الحَياةُ عَلى سَطحِ كَوكَبِ الأرض؟wwwtrjamaorg Octعاجلاً أم آجلاً ستندَثر الحياة على سَطِح الأرض. ولكن كم تبقى لها بعد. وما هي العوامل التي ستؤدي لإنهاء مُختلفِ أشكال الحياة على سطح الكوكب.
- HOur War with Monaco | حربنا مع إمارة موناكوHindawi Foundation for Education and Culture Marكانَ كلُّ شيءٍ على ما يُرامُ في إمارةِ «موناكو» حتى خَطا شَخصٌ يُدْعى «تايتِس» أولَ خطوةٍ له فيها لتنقلِبَ الأحوالُ رأسًا على عَقِب. فما حكايةُ «تايتِس»؟ وما علاقتُه بالقُنصُلِ الأمريكي؟ وكيفَ قَادَ «تايتِس» الرعايا الأمريكيِّين في «موناكو» إلى الحَرب؟ وما الذي ستَئُولُ إليه تلك الحَرب؟ اقرأِ التفاصيلَ لتَعرفَ قصةَ أقصرِ حَربٍ في التاريخ، وكيفَ يُمكنُ لأحداثٍ بسيطةٍ أن تقودَ شَعبًا إلى نِزاعٍ سياسيٍّ كادَ يُحوِّلُ المدينةَ إلى ساحةٍ داميةٍ بينَ ليلةٍ وضُحاها.
- HThe Wind in the Willows | الرِّيَاحُ وَأشجَار الصَّفصَافHindawi Foundation for Education and Culture Mayبين أيدينا رِوايةٌ مُحمَّلةٌ بالذِّكريات، تَحكي لنا عن زمنٍ كانت الحياةُ فيه بسيطةً وطيِّبة، والطبيعةُ خلابةً على ضفافِ التايمز. هناك، وراءَ شَفيرِ ضفةِ النهر، نَتبعُ الخُلدَ الذي تَجرأَ ونفضَ عنه حياتَه الرَّتيبةَ في جُحرٍ تحت الأرض، وانطلقَ يطوفُ العالمَ الخارجيَّ حيث يُقابِلُ الفأر؛ فتُزهِرُ بينهما صداقةٌ حميمة. يَمضيانِ معًا إلى مُغامراتٍ مُثيرةٍ يُقابِلان خلالَها العُلجومَ الساكنَ القصورِ الساعيَ وراء كلِّ جديدٍ والغُريرَ الحكيم، وغيرَهما الكثيرَ من الشخصياتِ التي منها ما هو طيبٌ ومنها ما هو شرير. تَغوصُ بنا رَائعةُ «كينيث جرام» هذه إلى أعماقِ صِراعاتٍ فلسفيةٍ تُطرحُ على ألسِنةِ الحيوانات؛ فتُمتحنُ الصداقةُ أيَّما امتحان، وتُذرَفُ الدموعُ حُزنًا وفرحًا، وتُخاضُ المعاركُ حين تكونُ هي أفضلَ وسيلةٍ للدفاعِ عن الحق؛ فلا تُفوتوا فُرصةَ قراء
- wكيف تُسند المهام إلى فريقك بطريقة فعَّالة؟wwwtrjamaorg Octويتلخص "تأثير المُتَفَرِّج" في أنه في حالات الحوادث، كلما زاد عدد المُتَفَرِّجين لحادث ما، قَلَّت احتمالية أن يقوم أحدهم بتقديم المساعدة. هذا يعني أنك إذا كنت متواجداً في منطقة مزدحمة، وأُصِبتَ بنوبة قلبية مفاجأة، فالاحتمالات تُشير إلى أنه لن يساعدك أحد من المَارَّة.
- HThe Lord of the Dynamos | سيد المولدات الكهربائيةHindawi Foundation for Education and Culture Decقَرويٌّ هاربٌ من عُبوديةِ المُستعمَراتِ في ثيابٍ بيضاءَ مُهلهَلة، حطَّ رِحالَه في لندنَ ليَتعبَّدَ في ضريحِ الحضارةِ والتمدُّن. كانَ أبوهُ يَعبدُ حَجرًا نَيزكيًّا؛ فما الذي يَستحِقُّ أن يُعبدَ وتُقدَّمَ له القرابينُ في نظرِ ذلكَ القرويِّ الأَبْلهِ وهوَ في مِحرابِه الجديدِ داخلَ إحدى مَحطاتِ الكهرباءِ بمدينةِ «كمبَروِل»؟
يَفزَعُ العاملُ المسكينُ إلى أكبرِ المُولِّدات — ذلكَ الذي يَملأُ نفسَه مَهابَة، وربما أصابَهُ بلَوْثةٍ في عَقلِه — مُلتمِسًا حمايتَه من رئيسِه الذي يُعامِلُه بكلِّ قَسْوة، ومتَّخذًا منه إلهًا يتعبَّدُه ويتضرَّعُ إليهِ ويُشهِدُه على ما يتعرَّضُ له مِن آلام. فهل سيصبحُ العاملُ أفضلَ حالًا في كَنفِ سيدِ المولِّدات؟ وهل سيَكفُّ رئيسُه القاسِي عن إيذائِه؟ هذا ما سنتعرَّفُ عليهِ في هذهِ القصَّة المشوِّقة. - wكَشفٌ جديدٌ يُوضِّح كيفية تأثير الجهاز المناعي على سلوكنا الاجتماعيwwwtrjamaorg Janلطَالما اعتقدنا أنَّ للدماغِ مَكانةً خاصةً في أجسامنا، حيث يقع هُناك في جُمجُمَته مَعزولًا بشكل شبه كاملٍ عن الجهاز المناعي. ونتمادى في الأمر فنتحدث عن الحاجز الدّمَوي الدمَاغي، وهو حاجز بين الدم الجاري في الشعيرات الدموية الدماغية من جهة وبين السائل الدماغي الشوكي من جهة أخرى، وعن الخاصية الانعزالية لخلايا الدماغ عن الجهاز المناعي، وهي خاصية تَعزِلُ خلايا بعض الأماكن في الجسم كالدماغ والعينين عن الجهاز المناعي فلا يستطيع مُهاجمتها، كما لو كَانَا بوابة نَجمِية لبُعدٍ آخر يحتوي الدماغ، فلا يَعرِفُ ذاك الجهاز المناعي المِسكينُ للوصول إليه سبيلًا.
- wعشرة أشياء، لو عاد بي الزمان لاغتنمتهاwwwtrjamaorg Decهَذِه بَعضُ النَّصَائِح التِي يُقدِّمُهَا رَائدُ أَعمَالٍ كَانَ يَتَمَنَّى لَو عَرِفَهَا عِندَمَا كَانَ شَابًا فِي مُقتَبِل العُمُر.