Matthew Armstrong

Matthew Armstrong

About

Detail

Head of Support Engineering
Ireland

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Monte Carlo
    Head of Support Engineering
    Monte Carlo
    Oct 2025 - Current (11 months)
  • Monte Carlo
    Support Engineering Manager
    Monte Carlo
    Dec 2024 - Sep 2025 (10 months)
  • Monte Carlo
    Support Engineer
    Monte Carlo
    Dec 2022 - Dec 2024 (2 years 1 month)
  • Segment
    Enterprise Support Account Manager
    Segment
    Oct 2021 - Dec 2022 (1 year 3 months)
  • Segment
    Customer Success Engineer
    Segment
    Jun 2019 - Sep 2021 (2 years 4 months)
  • SAP
    Support Engineer
    SAP
    Sep 2014 - May 2019 (4 years 9 months)
    Initially I was assigned to the DVM (Data Volume Management) team which I performed services for worldwide customers both remotely and on site with the customer. These services involved analyzing customer systems and providing both proactive and reactive recommendations to deal with their current data its future growth. However since April 2015 I have been an FS-PM developer for the Insurance Development Factory Ireland. During this time I have worked on a number of number of different customer projects, mainly remotely but also on location with the customer for extended periods. My main tasks have been developing customer specific features in FS-PM and performing product configuration but I have also spent significant time involved in S
  • SAP
    CoE Support Intern
    SAP
    Apr 2013 - Aug 2013 (5 months)
    During this 5 month placement I was introduced to a variety of SAP products and technologies with the main focus of the training being on performance optimization. I successfully completed the following courses: - SAPTEC - ADM315 - ABAP SILVER For the remainder of the placement I successfully completed a number remote performance optimization services.
Education verified_user 0% verified
  • University of Galway
    Bachelor of Engineering (B.E, Electronic and Computer Engineering
    University of Galway
    Jan 2010 - Jan 2014 (4 years 1 month)
  • S
    Leaving Certificate
    St Geralds College Castlebar
    Jan 2002 - Jan 2008 (6 years 1 month)
Awards verified_user 0% verified
  • I
    University Scholarship for Academic Achievement
    Issued by National University of Ireland Galway
    Received for exam results during academic year 2010/2011.
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