Co-Founder & CFO
Horatio
Apr 2019 - Current (7 years 3 months)
Horatio is a next-generation customer support firm. We partner with high-growth and digitally-focused companies to develop their customer support strategy and provide a handpicked outsourced team to execute it. Based in New York City, with teams in the Dominican Republic, Horatio provides companies the ability to revolutionize their customers’ experience, helping retain existing customers, gain new customers, and grow efficiently. Horatio is the customer support expert that allows businesses to “focus on what they do best… and hire Horatio to do the rest.” Horatio helps businesses adapt to the new era of demands and expectations of customers, which allows companies the opportunity to differentiate from their competitors.