Multilingual, customer service oriented with strong written and spoken communication skills. Trained and experienced in promoting conflict resolution. Able to adapt well to new environments and learn new processes quickly to achieve outstanding results. - Languages: Portuguese native speaker, fluent in English and intermediate knowledge in Spanish; - Positive and optimistic attitude and personality; - Flexible and easily adaptable to work long or non-conventional hours; - Communities and Guest Services; - Tech-savvy, computer proficiency when it comes to Microsoft Office Package, iOS, macOS and Adobe.