Coordinator - Day Center, On Call
Downtown Womens Center
Jan 2023 - Aug 2023 (8 months)
• Coordinate with fellow team members to Provide direct services to 200+ participants daily, including managing sign-ups for showers, pre-case management, laundry, resource referrals, hygiene products, clothing and food.
• Provide crisis intervention, conflict resolution, and mediation as necessary meanwhile creating a safe and welcoming environment.
• Ensure a safe and welcoming environment: greet guests and visitors, respond to requests, intervene in and de-escalate situations, provide support participants, problem-solve issues in a timely manner, provide crisis intervention when needed and follow Center guidelines to maintain.
• Answer phones and distribute mail to participants.
• Distribute resources directly to part