Jim Cunningham

Service and operations executive delivering scale and efficiencies that keep quality healthcare affordable and accessible. Background: • Chief Operating Officer for $60B business division • Served in company’s leadership driving initiatives that profitably grew revenue from $4B to $160B • Key roles integrating >$110B in mergers & acquisitions • Optimized unit costs and overall operating expenses with annual budget responsibility up to $600M • Drove cultural turnaround and improved employee engagement by >40% across global team of 10K Committed to sustainable solutions that improve and expand services, and optimize the experiences provided to clients, patients, providers, and employees. Highly analytical, I address complex business challenges to identify key issues and implement innovative solutions. My experience is concentrated in leading: • operational turnarounds, • business transformations, • strategic enterprise programs, and • M&A integrations across multiple businesses serving internal and external customers. Strong enterprise presence with ability to connect across organizations from front-line to C-Suite and Board of Directors. Skilled in: Strategy Development & Execution | Operational Efficiency | Business Transformation | Business Process Outsourcing (BPO) | Operational Excellence | Regulatory Compliance | M&A Due Diligence & Integration | Supplier Management | Quality Improvement | Talent & Culture Development | Operating Expense Reduction | Project & Program Management | Budget & Expense Management | Client Relationship Management