Michelle Kogan

Jobs 0% verified

Manager, Customer Success APAC

Criteria Corp

Jan 2023 - Current (3 years 10 months)

Driving customer success across the APAC region by leading a high-performing team of Customer Success Managers and Account Managers. Focused on fostering client relationships, optimising platform adoption, and delivering measurable outcomes that enhance retention and growth. Passionate about empowering organisations to make data-driven talent decisions through Criteria’s innovative talent success platform.
Customer Success Manager

Criteria Corp

Nov 2020 - Current (6 years)

Partnered with Enterprise and Strategic clients to maximise the value of Criteria’s talent success platform by driving adoption, retention, and measurable results. Acted as a trusted advisor, aligning customer goals with tailored solutions to improve hiring outcomes and workforce performance. Collaborated cross-functionally to ensure seamless customer experiences and long-term success.
Customer Happiness Manager

Flare

Jun 2020 - Oct 2020 (5 months)
Project Manager

Flare

Jan 2020 - Jun 2020 (6 months)
Trainer

Hays

Apr 2018 - Dec 2019 (1 year 9 months)
Senior Consultant | Construction

Hays

Jul 2016 - Apr 2018 (1 year 10 months)
Bilingual Franchise Specialist

Recipe Unlimited Corporation

Jun 2015 - Feb 2016 (9 months)
Bilingual Franchising Assistant

Recipe Unlimited Corporation

May 2013 - Jun 2015 (2 years 2 months)

Education 0% verified

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