Matthew Michaels

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Chief Executive Officer

Vee Healthtek

Jun 2024 - Current (2 years 2 months)

General Manager / Senior Vice President Physician Revenue Cycle Management

Optum

Feb 2020 - May 2024 (4 years 4 months)

Managing Director

accenture

Sep 2018 - Jan 2020 (1 year 5 months)

President - Hospital Revenue Cycle Management

Conifer Health Solutions

Sep 2014 - Jan 2017 (2 years 5 months)

Promoted from Senior Vice President to grow revenue and margin of Conifer's Hospital Revenue Cycle business, I exceeded growth goals each year, adding $90M+ in EBITDA and $300M+ in sales and diversifying client portfolio. I oversaw Compliance, HR, Information Systems, and Accounting. Owned P&L, $1.4B budget, 13K employees, 40 contracts, and 200 hospital clients. Conifer is a spinoff of Tenet Health System, 24% owned by Catholic Health Initiatives of Denver; it serves 200+ hospitals in 42 states. The Hospital Revenue Cycle represents 85% of Conifer's revenue and 90%+ of its EBITDA. " REVENUE GROWTH: Grew revenue and EBITDA each year, to $1.05B and $235M in FY2014, $1.21B and $275M in FY2015, and $1.35B and $325M in FY2016. " DIVERSIFICA

Senior Vice President - CHI Account, Client Operations & Delivery

Conifer Health Solutions

Jan 2011 - Dec 2014 (4 years)

Promoted to P&L, relationship, and operations ownership of multibillion-dollar contract. Negotiated, renegotiated, and fulfilled services agreement. Held matrixed ownership of Operations, Strategy, Compliance, HR, Information Systems, Finance, and Accounting. Played key role in capturing and growing $10B, 20-year contract, expanding business beyond Tenet. " NEGOTIATIONS: Negotiated and led operations of $3B+, 10-year contract. Grew it to $10B and 20 years. " LEAN OPERATIONS: Established high-margin business with lean operations yielding $100M EBITDA from $500M annual revenue. " HUMAN RESOURCES: Transitioned 5K+ employees from CHI to Conifer.

Senior Vice President, Hospital Operations

Conifer Health Solutions

Jan 2010 - Dec 2011 (2 years)

Promoted to establish and run operations for all clients. In 2011, added HIM, CDM, and other centralized services to operational and patient access responsibilities. Owned $125M budget and 2.2K-employee organization. " ORGANIZATIONAL DEVELOPMENT: Onboarded and managed first client, developing system and infrastructure that was the foundation for explosive growth. Led 18-month transition of Tenet Patient Access operations to Conifer. Transitioned 1.7K employees and acquired $100M revenue base. " COST SAVINGS: Lowered operating costs ~6% in first year while maintaining service through operational efficiencies. " FINANCIAL CONTROL: Further strengthened cost control, segmenting budgets by service model in support of profitability and service

Senior Vice President Administration

Conifer Health Solutions

Jan 2008 - Dec 2010 (3 years)

Established key support services in Tenet spinoff and designed go-to-market plan. Worked with functional leaders in HR, Operations, Communications, Legal, and Compliance to establish relevant processes and systems. Recruited CIO, Compliance Leader, and PMO.

Senior Director, Operations Planning & Strategy, Patient Financial Services

Tenet Healthcare

Jan 2006 - Dec 2008 (3 years)

Tenet is a $16B multinational investor-owned healthcare services company with robust service line portfolio and facilities in the US and UK. Transitioned from IT into business to leverage consulting background in service of establishing Patient Financial Services operation with an eye towards building a separate business and serving external clients. Built IT, Legal, PMO, and Financial structure of a stand-alone organization. Collaborated on spinoff business plan, convincing Tenet executives to commit to providing a third of startup revenues. Built $200M department budget. " OPERATIONAL MODEL: Established model was used to add Value-Based Care line and applied to acquisition in the Physician Revenue sector-both of which remain areas of gr

Senior Director, eBusiness Strategy Information Systems Department & Director, eBusiness Strategy

Tenet Healthcare

Jan 2001 - Dec 2006 (6 years)

Contributed as an IT executive for 5 years and acquired leadership skills relevant to overall business performance and applicable in technology and tech-dependent environments, including those built around SaaS. " IT: Designed enterprise architecture and engineering functions that became the central IT governance process for all of Tenet and involved change management imitative affecting 1K+ internal and vendor resources. " STRATEGY: Wrote strategy and business case for centralized IT governance. Upgraded developmental process and led their implementation. " COST SAVINGS: As internal consultant, saved $5M+ annually by transitioning online learning from failing internal function to a thriving outsourced program.

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Senior Associate

Luminant Worldwide

Jan 2000 - Dec 2001 (2 years)

Developed strategy and prioritization for $35M project portfolio for major airline's IT group.Specialized in then burgeoning world of ecommerce and helping brands integrate it into their business.

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Strategy Consultant

KURT SALMON ASSOCIATES LIMITED

Jan 1999 - Dec 2000 (2 years)

Top-line management advisory practice with expertise in retail, consumer, healthcare, strategy, and enterprise software solutions. Developed strategies for global retail brands.

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Engineer & Product Line Engineer

Beloit Corporation

Jan 1995 - Dec 1997 (3 years)

Beloit Corp. was a manufacturer of paper-making machines that closed in 2000. Learned advanced customer service concepts as engineers received extensive training to serve as the "face of the company." Earned international experience, managing startup of $50M machine in Kaohsiung, Taiwan.

Mechanical Engineer

Chiquita

Jan 1993 - Dec 1995 (3 years)

Gained invaluable manufacturing experience at this multinational producer and distributor of produce. Oversaw $1M+ in annual equipment installations.

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