J

Juhina Khanom

About

Detail

Advisor
Wolverhampton, United Kingdom

Timeline


school
Education

Résumé


Jobs verified_user 0% verified
  • A
    HPP Advisor
    Al Rayan Bank
    • Provide excellent customer service by following through with commitments and persistence within agreed SLAs, being able to explain queries and talk to customers in a professional manner. • Ability to take ownership & work under pressure by answering queries from customers by a variety of communication methods including phone and e-mail • Advice and recommendation of suitable finance product • Providing administration duties from start of application to end • Other ad hoc duties including helping out in contact centre dealing with customer queries
  • S
    Telesales
    Sevacare
    • Rapport building • Lead generation for beds and sofa purchases.
  • S
    Customer Service Assistant
    Sevacare
    • Persuasiveness, with the ability to soothe unhappy customers and to persuade them to retain services. • Administration, for report writing and keeping track of multiple tasks at once. • I.T., for interacting with call handling technology, databases and other computer software, plus the ability to adapt quickly to new systems
  • N
    Mortgage Assistant Account Manager
    New Homes Mortgage Services
    • Manage large amounts of incoming/outbound calls • Keep records of customer interactions and file documents • Using CRM systems and practices
  • J
    Administrator
    Jamuna Food Store
    Word processing and letter writing.
  • B
    Business Assistant
    • Office management to accomplish business goals • Planned, introduced, and implemented systems and business processes to ensure efficiency. • Responsible for directly supporting Managing Director. • Arrange corporate events across the UK
  • Royal Bank of Scotland
    Mortgage Consultant
    Royal Bank of Scotland
    • Pre to post mortgage support • Fact finding • Collaborating with mortgage advisors and underwriters • Target set environment
Education verified_user 0% verified
  • University of Wolverhampton
    BA (Hons) Business and Human Resource Management 2
    University of Wolverhampton
    2013 - 2015 (2 years 1 month)
  • H
    A Level Geography
    Highfield Science Specialist School
    2009 - 2012 (3 years 1 month)