Joyce Vasquez

Joyce Vasquez

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Executive Assistant
Province of Batangas, Philippines
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Résumé

Jobs verified_user 0% verified
  • Rakuten
    Executive Assistant To Chief Executive Officer
    Rakuten
    Apr 2021 - Current (5 years 1 month)
  • IBM
    HR Delivery Process Owner
    IBM
    Dec 2017 - Nov 2019 (2 years)
    Acts as the process expert by managing documentation and training; supervises the team through day-to-day management tasks; main point of contact for client interface through regular partnership calls and issue handling
  • Shell
    HR International Mobility Advisor
    Shell
    Nov 2015 - Nov 2017 (2 years 1 month)
    Manages employees' international and domestic transfers by taking ownership of the end-to-end process from stakeholder collaboration to mobility policies and payroll transactions, among others; point person for North Americas vendor management
  • JPMorgan Chase & Co.
    Merchant Dispute Specialist
    JPMorgan Chase & Co.
    Aug 2013 - Nov 2015 (2 years 4 months)
    Resolves cardholders' disputes by mediating between the customer and merchant to recover and prevent losses
Education verified_user 0% verified
  • Ateneo de Naga University
    Bachelor's degree Communication
    Ateneo de Naga University
    2009 - 2013 (4 years 1 month)