Manager B2B Digital Sales
Cerveceria Nacional - Dinadec, AB InBev
Feb 2021 - Dec 2021 (11 months)
Digital Sales Manager
Led digital sales in BEES App, reaching 170,000 monthly users and moving 95% of the company's total billing to the digital channel.
Led a team of 8 people, managing logistics, digital marketing, revenue management, loyalty, data analytics, and tech solutions.
Achievements:
Optimized the digital adoption process, achieving a 17% monthly increase in FMCG sales.
Developed predictive algorithms with Big Data and Small Data to anticipate customer behavior, improving NPS to 63/30 and achieving 15% MoM retention growth.
Led a successful loyalty program, increasing customer participation by 50% through BEES points rewards.
Modified BEES App digital adoption journey to increase client's sales by 17% MoM. (Products: beer, NAB