Ronald Chu

VP, Sales & Customer Success, APAC

Firework

Feb 2025 - Current (1 year 7 months)

Sr. Director, Head of Sales

Firework

Jan 2024 - Feb 2025 (1 year 2 months)

Sr. Director, Strategic Partnerships

Firework

Sep 2022 - Jan 2024 (1 year 5 months)

Responsible for the overall operation for enterprise partnerships in the Firework company. Firework is the world’s largest Video Commerce solution provider who plays a prominent role in enabling “shoppable live streams” and “shoppable short videos” on any organizations’ digital properties. We are giving organizations the ability to manage their end-to-end marketing funnel and to own their customer experience, data, and conversions. We also enable the brands to place the “shoppable” videos on advertising networks, and simultaneously broadcast their live events to all major social media platforms in order to drive traffic back to their official websites and apps. Firework is a Silicon Valley Unicorn invested by American Express, SoftBank, a

Account Director, Salesforce GCR

Salesforce

Jan 2021 - Sep 2022 (1 year 9 months)

- Continued the momentum of forging strong partnerships in the Financial Services & FinTech sectors for digital projects. - Secured the first-ever CRM project in the Healthcare industry in Salesforce GCR. - Helped global enterprises drive positive changes and transformation even in a tough market condition.

Senior Sales Manager, Customer Experience Cloud, Oracle APAC

Oracle

Dec 2018 - Jan 2021 (2 years 2 months)

- Closed the largest and the second largest net new CX Cloud deals in Oracle HKTW history. - Closed the largest CX Cloud expansion deal in Oracle HKTW history. - Secured the first Virtual Bank and other FinTech projects in HK. - Overachieved 120% in FY19. - Consistent achiever meeting and exceeding targets for 3 consecutive years. - Promoted to Senior Sales Manager from Digital Prime Sales Manager. - The only sales manager to have received APAC regional awards in Oracle CX HKTW. - Key industries covered including Financial Services, High Tech, Retail, and Healthcare.

Digital Prime Sales Manager, Oracle APAC

Oracle

Jul 2017 - Jan 2021 (3 years 7 months)

- Closed the first digital banking project in Oracle Hong Kong. - Won cross-border B2B commerce projects. - Managed multiple regional FinTech projects.

Commercial Account Manager

SAS

Jul 2015 - Jul 2017 (2 years 1 month)

- Closed the Asia's first IOT and Real-Time Analytics deal in electric car industry, opening the door to a billion-dollar market for the customer. - Secured the first local Big Data Analytics project in personal loans & collection industry. Public Reference: http://www.sas.com/en_hk/customers/asia-credit-monitors.html - Developed advocacy in global enterprise accounts and created a new form of digital strategy. - Worked with semi-Government entities for Smart City initiatives. - Helped customers transform their business towards a data-driven future.

Account Manager

Expert Systems Limited

Jan 2012 - Jan 2015 (3 years 1 month)

- Managed significant IT projects in various industries; developed a pioneering solution for quantitative finance & algorithmic trading - Served as the virtual leader for a team of new sales force. - Maintained solid rapport with stakeholders and customers from top management to operation levels. - Exploited excellent synergy with vendors and partners in developing commercial market. - Executed regional campaigns for demand generation with remarkable results.

Account Executive

Expert Systems Limited

Jan 2010 - Jan 2012 (2 years 1 month)

- Generated million-dollar revenue within the first 8 months of joining. - Role model for new sales trainees.

CRM Software Developer

SalesCatalysts

Jan 2009 - Jan 2010 (1 year 1 month)

- Worked with a team of startup talents to develop the first Cloud-based CRM platform in Hong Kong. - Provided customer services to business users in SEA regions.

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