James White

Vice President of Platform Engineering

EverCommerce

Oct 2024 - Current (1 year 11 months)

Senior Vice President of Platform Engineering

Net Health

Sep 2022 - Sep 2024 (2 years 1 month)

Vice President of Infrastructure & Security

Corsearch

Aug 2020 - Oct 2022 (2 years 3 months)

• Developed and led the global onshore/offshore teams including IT, CloudOps, SRE, DevOps, Platform Support, SQA, Security and Procurement to support exponential growth. • Facilitated & conducted due diligence in 7 rapid paced acquisitions and integrations to support the business go-to-market strategy. • Established and led the strategy, architecture, planning and roadmap for modernizing on-premises datacenters to multi-cloud transformation initiative to support the significant increase in scale. • Introduced Reliability team focusing on stability, scalability and performance that resulted in a more transparent process with stakeholders and reducing MTTR. • Influenced the project management infrastructure, monitor and control quality of del

Director of DevOps

Teladoc Health

Feb 2020 - Aug 2020 (7 months)

• Led the transformation to leverage Infrastructure-as-Code development and implementation with governance and observability in a controlled method with Vault, Sentinel, Packer, Ansible and Terraform. • Oversee the Continuous Improvement for World Class Operational Excellence through 24x7 global operational teams including ITSM and Incident Management. • Standardize a governed toolset for CI/CD DevOps (GitHub, Artifactory, Jenkins, Spinnaker, Chaos Monkey, Elastic Stack) • Developed strategic technology roadmaps to include total cost of ownership (TCO) and returns on investment (ROI) along with capacity & performance planning for meeting long term business initiatives. • Approved technical scope on statements of works (SOW), RFP submissions

Manager of Infrastructure Operations @ InTouch Health

Teladoc Health

Apr 2019 - Feb 2020 (11 months)

InTouch Health was acquired by Teladoc Health • Responsible for developing and leading all Infrastructure Operations group that included CloudOps, DevOps and SysOps to standardize and optimize the systems and tool sets within a hyper converged infrastructure for the global data centers with a controlled data and control plane layer across multiple public clouds. • Led efforts for numerous products on architecture, engineering and operations between multiple platforms including customer facing SaaS offerings, Multiple Public Clouds Infrastructure, internal Corporate Infrastructure, Information Systems, and Enterprise Business Applications. • Architect and lead project to implement a highly scalable and self-healing Public and Private Cloud a

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Manager, Cloud and Security Engineering

NRG

Jul 2016 - Apr 2018 (1 year 10 months)

• Utilized market and industry knowledge of infrastructure, DevOps, Cyber Security and Operations to drive strategic objectives within the managed services division by collaborating with cross-functional teams for innovation, new product development, product enhancement, automation and DevOps implementation • Hybrid cloud using Dell/EMC VxRail hyper-converged systems with VMware and vSAN for primary data centers, and leveraging the VMware Cloud on AWS (VMC) for scaling and disaster recovery. • Developed and managed security standards, risk assessments, and also oversaw internal site and customer site vulnerability scans and penetration testing. • Created key KPIs to address service quality issues for all IT clients; efforts included dashboa

Lead Cloud Engineer

Virtustream DellEMC

Aug 2015 - Jul 2017 (2 years)

• Deliver complex cloud computing migration, configuration and solutions globally across many Datacenter on a multi-tenant IAAS with management and orchestration for multi public and private cloud control plane. • Collaborate with a distributed tactical team of highly skilled engineers building an infrastructure for highly complex environments including Fortune 50 and Public Sector environments. • Ensures that cloud implementations comply with organizational information technology policies Develop departmental strategies, goals, policies and standards for cloud services that align with organizational development objectives. • Responsible for the deployment, documentation and support of Virtustream Federal Cloud platform, including service d

Senior Systems Engineer

Arclin

May 2013 - Aug 2015 (2 years 4 months)

• Successfully completed the design and implementation of Data Protection, Business Continuity and Disaster Recovery process for collocated Data Centers internationally consolidating to EMC² Avamar. • VMware Subject Matter Expert (SME) for a multitude of standardization, optimization and scaling projects, for a global data center footprint leveraging vSphere, vRO and vRA and SRM. • Architected multi-forest, multi-domain Active Directory (AD) infrastructure as part of new acquisitions leveraging powershell to manage automation • Led a large project for Cyber Security and compliance including architecting, planning and Implementation of a full security stack including IDS/IPS, Vulnerability Management, Web/DNS filtering and data classificatio

Lead Systems Administrator

Munich Re Group

Feb 2011 - May 2013 (2 years 4 months)

• Team lead for organizational projects to standardize an ITILv3 Framework for all business units and delivered ITIL based solutions to back office enterprise applications. • Headed team on authoring security protocols while working closely with the business and legal department. Auditing Control Systems in accordance with regulation compliance for HIPAA, HITECH, and SOX. • Investigate root cause of severe and systemic outages, identify corrective actions and apply across the enterprise. Afterward, performing impact assessment(s) and mitigation plan for changes moving forward. • Administer SOPHOS Anti-Virus protection management server along with enterprise encryption safeguard server for multi-domain forest and launch the services to all n

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Senior Systems Administrator

Red Hour Technologies

May 2007 - Jan 2011 (3 years 9 months)

• Administration and support of Exchange 2010 including Moves/Adds/Changes. Troubleshooting with both on-site and off-site email security products. • Routinely Install, configure, maintain and manage Servers Operating Systems 2000, 2003, 2008, 2012 2007 SQL, IIS, ISA, DNS, DC, DHCP and Windows Terminal Servers. • Present complex technical concepts in a manner that can be easily understood by non-technical or semi-technical audiences.

Implementation Specialist

CompUSA

Apr 2004 - Mar 2007 (3 years)

• Diagnosed and repaired system hardware and software malfunctions. • Install and upgrade operating systems, software, and firmware as needed. • In-home installation of Network devices including Wi-Fi and running CAT5/5e network cable for connectivity. • Communicated current progress, status updates and sales to customers on Customer Relationship Manager platform.

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