Mariam Kasto

Community Health Worker II | Population Health, Community Outreach & Care Coordination Specialist

Waymark

Mar 2026 - Current (8 months)

• Coordinate care and provide advocacy for clients, improving access to healthcare and community resources.
• Conduct outreach and education on public health topics, empowering clients to make informed health decisions.
• Track and monitor client progress, ensuring individualized support and effective case management.
• Collaborate with multidisciplinary teams to address social determinants of health and improve population outcomes.
• Facilitate communication between clients, healthcare providers, and community organizations to optimize care coordination.
• Develop and maintain accurate client records, contributing to program evaluation and reporting.
• Support health equity initiatives by identifying barriers

Intensive Case Manager, Referral Coordinator

World Relief

Mar 2023 - Apr 2026 (3 years 2 months)

Manage a caseload of 35+ clients with complex medical, behavioral, housing, legal, and social service needs. Conduct assessments and develop individualized service plans aligned with client goals and program requirements. Coordinate referrals across healthcare, legal, housing, and community organizations for seamless service delivery. Lead multilingual health education and outreach initiatives to enhance engagement and self-sufficiency. Support grant-funded programs through documentation, data tracking, outcome reporting, and compliance monitoring. Contribute to staff onboarding, hiring interviews, and internal program improvements. Respond to client crises using trauma-informed strategies, including safety planning and stabilization suppor

Refugee Health Coordinator Intern

World Relief

Dec 2022 - Apr 2023 (5 months)

Coordinated health intakes, screenings, immunizations, and referrals for newly arrived refugee families. Maintained accurate client records and developed multilingual educational materials. Collaborated with providers and community partners to ensure follow-up care and continuity of services.

Substitute Teacher, Special Education (EID

East Maine School District 63

Jan 2022 - Apr 2023 (1 year 4 months)

Delivered individualized academic and behavioral support for students with emotional and developmental needs. Implemented Individualized Education Programs (IEPs) in collaboration with educators, counselors, and therapists. Applied trauma-informed strategies to improve student engagement and well-being.

Medical Receptionist & Billing specialist

AMITA Health

Apr 2020 - Jan 2022 (1 year 10 months)

Supported patient intake, scheduling, insurance verification, and billing processes. Streamlined workflows to reduce patient wait times and improve overall patient experience. Maintained HIPAA-compliant records and ensured accurate EHR documentation.

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Medical Call Center Specialist

Aramark / NorthShore University HealthSystem

Mar 2018 - Apr 2020 (2 years 2 months)

Served as primary contact for patient scheduling, referrals, billing inquiries, and service navigation. Supported patient satisfaction initiatives and quality improvement projects. Ensured compliance with privacy and communication standards.

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Mariam Kasto

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Behavioral traits