Amanda Hemmila

Program Manager

Sparq

Mar 2026 - Current (8 months)

• Lead delivery of complex technology initiatives, managing scope, schedules, resources, risks, dependencies, and implementation activities.
• Partner with finance and business leaders on budgeting, forecasting, resource planning, and project governance.
• Facilitate executive communications, steering committees, status reporting, and decision-making processes.
• Drive issue resolution and risk mitigation to ensure successful project outcomes and organizational alignment.

Program Manager

Hypori

Sep 2024 - Current (2 years 2 months)

• Partnered with cross-functional teams to develop scalable operational processes, governance frameworks, and deployment playbooks supporting Hypori’s IL5 and FedRAMP High SaaS environments
• Managed SaaS product launches and feature rollouts, collaborating with product management and engineering teams to achieve customer adoption targets
• Led cross-functional programs for cloud-based SaaS products, coordinating engineering, product, operations, and customer success teams to deliver strategic initiatives on schedule and within budget
• Directed multiple concurrent cloud transformation projects, aligning technical roadmaps with business objectives and customer requirements.
• Developed program metrics and dashboards

Change And Release Manager

SigmaAldrich

May 2023 - Oct 2024 (1 year 6 months)

• Led release readiness reviews and deployment governance, reducing post-release defects by 15%.
• Increased operational efficiency by 40% through workflow optimization and process improvements.
• Managed enterprise release lifecycle across 25+ cross-functional teams, improving forecasting accuracy by 40% and increasing release success rates by 25%
• Managed dependencies across infrastructure, security, product, and engineering teams to ensure predictable delivery of cloud-based services

Technical Program Manager

Amazon Web Services AWS

Apr 2019 - Jul 2024 (5 years 4 months)

• Managed end-to-end delivery across design, development, testing, deployment, and post-launch operation.
• Partnered with engineering, product, and service teams to define requirements, resolve bottlenecks, and drive execution.
• Facilitated Agile delivery practices including sprint planning, standups, retrospectives, backlog grooming, and release planning.
• Developed and improved product development processes that increased delivery predictability and operational efficiency.
• Led cross-functional delivery of SaaS initiatives, aligning engineering, product, security, and operations teams to achieve business and customer objectives.
• Managed end-to-end SaaS program delivery, overseeing planning, execution, ri

ISSE

Amazon Web Services AWS

Sep 2017 - Apr 2019 (1 year 8 months)

• Created baseline policies and procedures for Classified Equipment Rooms (CERs), desktop configurations, and customer purchased equipment inventory process
• Provided cross country support and services for on-site COMSEC team(s)
• Responsibilities included but were not limited to conducting inventories, ordering equipment, coordinating with appropriate facilities for repair of COMSEC related equipment, configuring STEs, SDS/SKL keymat devices and Taclanes
• Spearheaded documenting procedures for administration of COMSEC equipment and their uses to be implemented across the AWS MVP program
• Revamped and streamlined the Account Provisioning process
• Created and launched a critical workflow across 3 regions effectiv

Information System Security Engineer

Amazon Web Services AWS

Sep 2017 - Mar 2018 (7 months)

Created standardized policies and procedures for Classified Equipment Rooms (CERs) and secure asset management. Provided multi-region operational support for on-site COMSEC teams. Led inventory management, audits, equipment provisioning, and compliance readiness efforts. Launched critical workflows across three regions, achieving 100% accountability and inspection readiness.

Security Manager

Northrop Grumman Corporation

Dec 2015 - Sep 2017 (1 year 10 months)

Led on-site COMSEC operations, improving mission readiness by 15%. Maintained 100% accountability across 1,500+ assets and 30,000 NSA-accredited items. Achieved zero discrepancies across six consecutive audits. Designed and delivered training programs for 250+ personnel, increasing operational efficiency by 70%.

Lead COMSEC Custodian

Northrop Grumman Corporation

Dec 2015 - Sep 2017 (1 year 10 months)

• Facilitated rapid response for on-site COMSEC team operations, leading to a 15% improvement in mission readiness
• Executed comprehensive inventories and equipment management for COMSEC, achieving 100% accountability over 1,500 assets
• Managed a meticulous inventory of over 30,000 NSA-accredited items, maintaining zero discrepancies for six consecutive audits
• Created and implemented training resources ensuring 100% adherence to COMSEC handling procedures, significantly enhancing operational security
• Produced comprehensive training manuals that effectively addressed the needs of both end users and site custodians, improving overall knowledge retention by 30%
• Conducted training sessions for 250+ personnel, re

Senior Systems Integration Engineer

ManTech International Corporation

Apr 2014 - Dec 2015 (1 year 9 months)

• Delivered tier II/III system administration support to a user base of 300, resolving hardware, software, and network issues with a 95% customer satisfaction rate over a six-month period
• Managed and optimized access control for a high-traffic trouble ticket database and Systems Management Server applications, improving incident resolution times by 30%
• Executed the installation and maintenance of key network components, resulting in a streamlined configuration process that reduced downtime by 30%
• Executed comprehensive troubleshooting processes for network failures, resolving issues within an average of 2 hours and reducing incident escalation rates by 25%
• Administered critical access to network systems at root l

System Administrator

ManTech International Corporation

Oct 2011 - Dec 2015 (4 years 3 months)

Delivered Tier II/III system administration support for 300+ users with 95% satisfaction. Reduced incident resolution time by 30% through improved access control and troubleshooting processes. Administered root-level access, security updates, and system maintenance. Led intranet redesign initiatives that increased engagement by 50%.

System Administrator/Help Desk Tier III

ManTech International Corporation

Oct 2011 - Apr 2014 (2 years 7 months)

• Provide tier II/III and system administration support to computers and the network for roughly 300 users; on network connectivity, hardware and software configurations, system upgrades, user account modifications and Systems Operation Center policies on the classified and unclassified networks. Maintain and control access to trouble ticket database and Systems Management Server applications.
• Monitor the LAN/WAN network environment including routers, switches, firewalls, Internet access and software applications. Installation, configuration and maintenance of (Windows servers, Cisco infrastructure) system network components. Perform troubleshooting and diagnosis to hardware/software network failures, and provide resolutions. Provide

Field Engineer

ManTech International Corporation

Mar 2009 - Oct 2011 (2 years 8 months)

• Assisted the NAVY with on-site COMSEC services, contributing to a 25% reduction in response time for critical security incidents
• Streamlined COMSEC equipment management by coordinating repairs and configuring devices, achieving a 95% operational readiness rate
• With the GEMX software manage a network of 145 Taclanes daily to ensure all sites are up and running, using current keymat, push updates, etc
• Directed the successful upgrade of KG 175 D Taclanes to software version 3.5, resulting in improved encryption standards and operational effectiveness
• Completed the overhaul of over 140 Taclanes nationwide in only 8 weeks, surpassing the NSA's 16-week deadline by 50%
• Efficiently processed over 1,000 network,

J

Remote Operations Deployment Analyst /Developer (IT Division):

James Bimen

Feb 2008 - Mar 2009 (1 year 2 months)

• Led the end-to-end development, testing, and deployment of over 50 software kits and 30 hardware units for the Remote Operations Unit, achieving a 98% satisfaction rate in end-user training and support
• Conducted rigorous testing of the 'Collection,' 'Lab,' and 'Test' networks, identifying and resolving operational issues, which improved system reliability by 20% prior to the relocation of the Operations Center
• Developed and implemented robust policy frameworks and training materials that effectively secured Deployment Operations tools, resulting in a 50% decrease in vulnerability incidents

Information Assurance Program Manager/ Emission Security Officer

United States Air Force

Jul 2006 - Sep 2007 (1 year 3 months)

• Designed and produced detailed guidance and training resources for Automated Information Systems, achieving a 100% adherence rate during the subsequent compliance audit
• Conducted in-depth training sessions for Secure Voice Responsible Officers (SVRO) and Emission Security (EMSEC) Managers, leading to a 40% improvement in program requirement implementation across the unit
• Served as the primary liaison in the National Capital Region to monitor compliance of 15 units with SVRO and EMSEC regulations, achieving 100% compliance over three consecutive audits
• Revitalized the SVRO program, enhancing operational efficiency by 60% through the integration of best practices and advanced training methodologies
• Launched an in

COMSEC Accountant

United States Air Force

Apr 2005 - Jul 2006 (1 year 4 months)

• Worked with the leadership team(s) to set strategy and make appropriate high-judgment trade-offs between features and speed-to-launch
• Engaged with service owners and partner teams to identify integration opportunities and drive cross-team product initiatives
• Worked with product management and engineering teams to identify technical requirements, limitations, and bottlenecks
• Defined and deployed new product development processes and facilitated the continuous improvement of existing processes
• Analyzed business requirements, wrote specifications, scoped technical requirements, managed multiple software development efforts, drove rigorous testing environments, and coordinated product launches
• Collaborated w

Network Applications Technician/Tier II Help

United States Air Force

Jan 2004 - Apr 2005 (1 year 4 months)

• Provided tier II/III support to computer and network users through 125 workgroup managers (WM) for network connectivity, hardware and software configurations, system upgrades, user account modifications and Network Control Center operations policies on the classified and unclassified networks
• Maintained and controlled access to trouble ticket database (Remedy) and Systems Management Server applications
• Developed prototype of electronic recall program, sped up strength reporting of 220 unit personnel. Considered to be a “strength” in the Unit Compliance Inspection, and was proposed to be adapted by USAFE (United States Air Force Europe)
• Led base wide XP migration
• Trained over 100 WMs within 2 weeks to ensure a s

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Amanda Hemmila

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