Renata Taber

Independent Channel Agent Specialist

WelbeHealth

Mar 2026 - Current (6 months)

Community Outreach Specialist

WelbeHealth

May 2025 - Mar 2026 (11 months)

Coordinate and initiate outreach and engagement activities in the communities where seniors live Consistently meet monthly enrollment metric goals Identify opportunities to collaborate with community organizations to generate qualified leads, leading to potential enrollments Establish and maintain best-in-class relationships with community leaders and partners including senior centers, assisted living facilities, food banks, churches, and other community-based organizations Develop and implement monthly marketing plans to achieve monthly enrollment goals with MOE Director Provide education regarding WelbeHealth’s services to referral sources in the community

Account Executive | Sales & Business Development

Aveanna Healthcare

Jun 2024 - Jan 2025 (8 months)

Generated and closed new business opportunities by developing and managing a high-value referral pipeline across hospitals, specialists, and healthcare facilities. Executed outbound sales strategies to engage and convert key decision-makers, driving patient referrals and expanding market share. Consultative sales approach to educate referral sources on service benefits, increasing lead conversions and revenue growth. Managed and grew a multi-account territory, identifying opportunities for expansion, improving account retention, and maximizing referral partnerships. Led sales presentations and in-services to physicians and facility staff, effectively positioning solutions to meet their patient care needs. Strategically scheduled and optimiz

Sales Team Lead | Sales Enablement & Business Development

Accompany Health

Aug 2023 - Jun 2024 (11 months)

Led and coached a high-performing outbound sales team, providing training, scripting guidance, and objection-handling strategies to drive conversions. Developed and optimized sales scripts and workflows, ensuring consistency in messaging and increasing engagement rates. Mentored and trained new sales representatives, fostering a positive and results-driven team culture that improved overall performance. Exceeded sales and outreach targets by implementing consultative selling techniques, refining messaging, and identifying patient needs. Proactively analyzed sales data dashboards to track performance, identify trends, and optimize strategies for improved conversion rates. Provided real-time coaching by reviewing call recordings, identifying

Senior Sales Consultant | Bilingual | Top Performer & Strong Closer

Devoted Health

Aug 2020 - Oct 2023 (3 years 3 months)

Top-performing sales professional, enrolling 200+ Medicare Advantage accounts and consistently exceeding sales, activity, and enrollment goals. Assertive closer with a strategic sales approach, effectively identifying client needs and positioning the right healthcare plans to maximize conversions. Bilingual sales expert (English & [Your Other Language]), effectively engaging diverse client populations to expand market reach and customer satisfaction. Prospected and sold Medicare Advantage plans through a consultative approach, building trust and guiding clients toward informed decisions. Built and maintained a high-value book of business, executing strategic follow-up and relationship management to drive repeat sales and referrals. Mastered

Sales & Market Development Manager | Top Performer

Commonwealth Care Alliance

Aug 2016 - Aug 2020 (4 years 1 month)

Consistently ranked as a Top Seller, exceeding enrollment and business development targets through strategic B2B partnerships and outreach. Developed and penetrated new markets by executing targeted sales and marketing programs, increasing brand visibility and membership growth. Built and managed high-value B2B relationships with primary care sites, senior centers, and community-based organizations to drive referrals and increase enrollments. Designed and led strategic enrollment initiatives, coordinating marketing efforts, educational presentations, and outreach events to engage key stakeholders. Owned the full sales cycle, from lead identification and qualification to pipeline management and closing high-value enrollments. Executed consul

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Owner/Entrepreneur

Your Area Cleaning Services

Feb 2013 - Aug 2016 (3 years 7 months)

• Started cleaning service with 2 employees and sold business after 3 years for a 2000% profit. • Offered exceptional customer service to differentiate and promote business. • Oversaw all daily operations, provided estimates, procured supplies at a competitive rate, and managed all advertising. • Handled all accounting and billing related to business and ensured that all accounts were balanced. • Assessed business systems and processes, identifying areas for improvement to support future membership growth targets.

Sales And Service Specialist Medicaid

Mass General Brigham Health Plan

Feb 2008 - Feb 2013 (5 years 1 month)

Former Neighborhood Heatlh Plan • Functioned as the primary liaison for all members, providers and prospective members regarding benefits, claims resolution, pharmacy issues, eligibility, material fulfillment, premium rates, provider contracting, policies and procedures. • Navigated multiple systems to resolve member and provider issues and used strategic problem-solving skills to “close the loop” on escalated issues. • Served on company’s Diversity Committee and worked to enhance company diversity programs and increase employee engagement. • Worked with other team members and management to develop, maintain, and deepen relationships with key business leaders, community-based organizations, and providers.

Contact Center Specialist Medicaid

WellSense Health Plan

Jun 2006 - Feb 2008 (1 year 9 months)

• Provided accurate and thorough information on benefits, eligibility, and enrollment policies to current and prospective members, providers, and internal customers. • Used thorough knowledge of Plan contracts to achieve exceptional resolution of customer inquiries as a member advocate; building customer loyalty and extending member retention. • Served as an Involvement in Care Coordinator in support of company’ Care Management Program.

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Teller

Sep 2004 - Jun 2006 (1 year 10 months)

• Provided exceptional customer service while processing deposits, withdrawals, loan payments, and cashing checks for bank customers. • Completed settlements on a daily basis with a minimum of errors and within the bank’s policies and procedures. • Resolved basic service issues for customers, referring them to appropriate departments when necessary and assisting other associates as needed. • Created work relationships that facilitated day-to-day business flows.

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English as a Second Language Teacher

Brazilian Workers Center

Sep 2003 - Jan 2005 (1 year 5 months)

• Provided educational programs in Non-Profit Organizations, job training and legal assistance to the immigrant community of East Boston. • Taught English as a second language to Portuguese-speaking adults and assisted staff with administrative duties as required.

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Administrative Assistant

ALEXIM Exporting Company

May 2003 - Sep 2003 (5 months)

• Responsible for all aspects of customer service and administrative duties, including providing information about products and services, handling customer questions and complaints, taking orders, and disseminating sales materials. • Maintained the company’s database, setting up out-of-state appointments and extensive letter writing.

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Human Resources Assistant

Aesop's Bakery

Jul 2000 - Jan 2003 (2 years 7 months)

• Human Resources assistant for large bakery manufacturer with upwards of one hundred Spanish and Portuguese-speaking employees. • Helped conduct interviews and new employee training and orientations in both Portuguese and Spanish. • Assisted with weekly payroll, employee scheduling, and other administrative duties related to human resources. • Instrumental in developing multilingual employee manual. • Translated for managers and new workers with lack of understanding of English.

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