S
Shubham Singh
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Account Manager / Delivery Manager @ Scalable Systems | Recruiting, Technology Recruitment, Hiring
India
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Account Manager / Delivery ManagerScalable SystemsMay 2025 - Current (1 year 6 months)Lead end-to-end US IT recruitment delivery for strategic client engagements, with primary focus on Tata Consultancy Services (TCS) across multiple technology towers and enterprise programs.
• Manage a 4–6 member recruitment team, driving performance, SLA adherence, submission quality, and placement ratios for high-volume and niche technical mandates.
• Own requirement intake directly from TCS hiring managers and implementation partners through client calls, requirement calibration discussions, and workforce planning sessions.
• Drive full lifecycle recruitment for C2C and W2 contract hiring across SAP, Cloud, Data, Infrastructure, and Enterprise Applications domains within the US market.
• Develop sourcing strategies lev- Account ManagerScalable SystemsMar 2024 - May 2025 (1 year 3 months)Led end-to-end US IT recruitment delivery for TCS (Tata Consultancy Services), managing a 4–6 member team and owning account performance, fulfillment strategy, and revenue growth. Partnered directly with TCS hiring managers and MSP layers to gather requirements, drive intake calls, and align sourcing strategy for niche and high-volume IT roles.
Oversaw full lifecycle hiring (W2 & C2C) including sourcing, screening, compliance, MSA coordination, rate negotiation, and onboarding. Leveraged JobDiva, Ceipal, Dice, Monster, and multi-channel vendor networks to ensure pipeline strength and faster TAT.
Expanded the client portfolio, increased submittals-to-placement ratios, reduced backouts, and strengthened long-term stakeho - Account ManagerGlobal Applications SolutionJan 2024 - Mar 2024 (3 months)Lead and oversee the complete recruitment life cycle, managing a team of 4–6 recruiters and senior recruiters to ensure consistent delivery and performance.
Gather and manage requirements from US-based clients through detailed discussions and conference calls to align hiring strategy with business needs.
Mentor, train, and guide team members, driving productivity, accountability, and quality submissions.
Expand the company’s client portfolio by onboarding accounts such as KPI, Amaze, State of NY, SPG Consulting, and others, contributing to account growth and revenue expansion.
Source top IT talent using direct phone sourcing, vendor partnerships, referrals, and advanced internet-based strategies.< - Team Lead / Account ManagerIDC Technologies IncOct 2021 - Jan 2024 (2 years 4 months)Overseeing the full recruitment life cycle with a 4–6-member team.
Adding and Handling requirements from US-based clients and understanding their needs through conference calls.
Mentoring and guiding recruiters and senior recruiters.
Utilizing direct phone sourcing, vendor network, referrals, and internet sourcing.
Adding more Client’s to the company’s portfolio like KPI, Amaze, State of NY, SPG Consulting and more.
Screening candidates' profiles for various IT requirements.
Conducting background checks, paperwork, and MSA procedures.
Shortlisting potential candidates and communicating via email and phone.
Hiring C2C and W2 candidates for contractual positions.
Negotiating compensation packages w - Senior Technical RecruiterMicrotek Learning LLCNov 2020 - Sep 2021 (11 months)
- Senior Technical RecruiterUnited Software Group IncSep 2019 - Oct 2020 (1 year 2 months)
- Technical RecruiterTanisha Systems IncJan 2017 - Aug 2019 (2 years 8 months)
- Sales OfficerMahindra and Mahindra Limited Automotive and Farm Equipment BusinessOct 2016 - Jan 2017 (4 months)