Ellen Moreira

Operations & Sales Intern

ZIVA

May 2026 - Current (3 months)

• Research and identify potential leads and outreach opportunities across multiple platforms. • Build, validate, and enrich contact and prospect lists to support outreach campaigns. • Design and standardize SOPs to optimize outreach and sales-support processes. • Work daily with CRM and project-management platforms, including ClickUp and HighLevel, to track leads and manage workflows.

Business Consultant

Cumorah Academy

Jan 2026 - Mar 2026 (3 months)

• Supported one student in developing business ideas from concept through execution, building strong one-on-one relationship in a mission-driven educational environment. • Delivered structured feedback on business models and presentations, guiding students through complex processes with clarity and confidence. • Facilitated collaboration and communication practices across cross-functional student teams, gaining direct familiarity with Cumorah Academy's culture, values, and programs.

C

Event Coordinator

Community Programs

Jan 2023 - Current (3 years 7 months)

Planned and executed events for groups of 10 to 700 people, managing logistics, budgets, and volunteer teams.

Customer Service Analyst

Bureau Veritas

Jan 2022 - Jan 2025 (3 years 1 month)

Improved data accuracy from 50% to 90%; created Standard Operating Procedures for a new business unit.

I

Student Council Vice President

Instituto de Religião Curitiba

Jan 2021 - Jan 2023 (2 years 1 month)

• Led weekly meetings with a 6-person volunteer team, analyzing data and driving decisions to meet enrollment and retention goals. • Contributed to enrollment growth from 680 to 780 students and a 10%+ increase in retention during critical periods, through targeted engagement initiatives.

A

Au Pair

AuPair Care Inc.

May 2020 - May 2021 (1 year 1 month)

• Achieved C1 English fluency through full immersion, communicating exclusively in English in a multicultural, fast-paced environment. • Applied negotiation and conflict-resolution skills daily in an international, cross-cultural context, improving alignment and satisfaction by 80%.

T

Office Manager / Student Relations

Texto Laboratório de Redação

Jan 2019 - Feb 2020 (1 year 2 months)

• Managed relationships with 100+ students, including annual re-enrollment, achieving a 98% retention rate. • Led recruitment, onboarding, and training of substitute staff. • Created the company's first financial reporting system.

S

Commercial Intern

SigmaOne

Jan 2017

Supported communication with international clients and led new client prospecting.

About

Detail

Timeline

Résumé