Josh Heidebrecht

Josh Heidebrecht

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Enterprise Sales Engineer | Advisor on AI-Powered IT & Operational Excellence
United States

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Résumé


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  • Evolven Software
    Senior Sales Engineer
    Evolven Software
    Apr 2026 - Current (4 months)
    Enterprise Sales Engineer operating at the intersection of Sales, Product, and Customer Success for enterprise SaaS. Lead complex technical evaluations and POCs, advising customers from initial discovery through production rollout. Influence product direction through direct customer insight, support go-to-market strategy with competitive and technical input, and develop scalable enablement resources. Function as a technical connector across teams, ensuring alignment from first conversation to long-term customer value.
  • Tabnine
    Senior Solutions Engineer
    Tabnine
    Sep 2024 - Apr 2026 (1 year 8 months)
  • Clarifai
    Lead Solution Engineer
    Clarifai
    Jan 2024 - Sep 2024 (9 months)
    Skills: Generative AI Tools • Artificial Intelligence (AI)
  • Instabase
    Senior Solution Engineer
    Instabase
    Aug 2021 - Jan 2024 (2 years 6 months)
    Skills: Python (Programming Language) • Technical Presentations • Leadership • Linux • Kubernetes • Communication • Amazon Web Services (AWS) • Public Speaking • Product Demonstration • Presales • Sales Engineering • JavaScript
  • AppDynamics
    Senior Solution Engineer
    AppDynamics
    Jun 2019 - Aug 2021 (2 years 3 months)
    Skills: Python (Programming Language) • Technical Presentations • Leadership • Linux • Kubernetes • Communication • Amazon Web Services (AWS) • Public Speaking • Product Demonstration • Presales • Sales Engineering • JavaScript
  • Curve Dental
    DevOps Manager
    Curve Dental
    Jan 2019 - May 2019 (5 months)
    Led the DevOps and platform teams
  • Shaw Communications
    Technical Lead Manager
    Shaw Communications
    May 2017 - Nov 2018 (1 year 7 months)
    Managed and drove technical excellence for software engineering across Shaw’s highly integrated and API driven back-office systems. Directed staff of 12, driving each of their projects to apply best-practices. Established Shaw's Site Reliability Engineering (SRE) practice bridging operations, DevOps, & delivery.
  • C
    Director Of Software Development
    Coalese Health Systems
    Aug 2012 - Apr 2017 (4 years 9 months)
    Responsible for building the cloud platform and data science practices for an emergent health care SaaS company. Led the software development team by working closely with stakeholders to identify their unstated needs, establishing product management practices by creating the roadmap, and delivering on development plans transitioning from inception through development to launch.
  • S
    Director of Digital Platforms & Founder
    Soma Creates Inc
    Feb 2008 - Jul 2012 (4 years 6 months)
    Built and led the company’s local and remote software development teams. Responsible for establishing and overseeing scrum development practices, establishing technology strategy, leading UX design, and creating business partnerships for a digital media agency.
  • C
    Product Manager
    Call Genie
    Feb 2006 - Feb 2008 (2 years 1 month)
    Brought in to project manage customer deployments, including the company’s first US customer–Verizon Business Solutions. Quickly promoted to product manager to direct the software development team between balancing KPI improvements, fulfilling customer requests, and creating new product innovations to the delight of users. Highlights include: ★ Grew the product from a single custom solution for Telus to support major US telecom providers. ★ Collaborated with sales teams to deliver proof of concepts and author SOWs to close new business. ★ Identified that adhoc reporting approaches were limiting our process improvements. I led a reengineering of the processes yielding immediate improvements of KPIs by 20%.
  • IBM
    Engineer / Consultant
    IBM
    Jun 2000 - Jun 2006 (6 years 1 month)
    Delivered implementation, architecture and design services, as well as led workshops and education sessions to ensure complex and high-risk technology rollouts were successful. Operated in several roles that included building solutions in IBM’s R&D labs, as well as ensuring customer success through IBM’s solutions. Received Bravo! Award for continued outstanding achievement. Highlights include: ★ Drove the adoption of IBM software into new departments within existing accounts, deployed complex solutions throughout, and provided technology mentorship in major North American accounts in finance and telecommunications sectors. ★ Created the IBM Toronto Software Development Community, after identifying that the widespread adoption of best prac
  • Sun Microsystems
    Pre-sales Technical Specialist
    Sun Microsystems
    Sep 1997 - Sep 2000 (3 years 1 month)
    Provided pre-sales and technical support for the University of Calgary computing environments.
Education verified_user 0% verified
  • University of Calgary
    University of Calgary — BSc
    University of Calgary
    Jan 1995 - Dec 1999 (5 years)
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