C
Chris Chung
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Revenue Operations at Starburst
California, United States
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Résumé
Jobs
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Head of Revenue Operations, Americas & APACStarburstFeb 2026 - Current (9 months)Lead GTM Strategy & Revenue Operations for the Americas Enterprise and APAC organizations.- Senior Manager, GTM Strategy & Revenue OperationsStarburstAug 2024 - Jan 2026 (1 year 6 months)Led GTM Strategy & Revenue Operations for the Americas Enterprise and APAC organizations.
- Manager, GTM Strategy & Revenue OperationsStarburstNov 2022 - Jul 2024 (1 year 9 months)Led GTM Strategy & Revenue Operations for the Data Native, Cloud/Growth, and Sales Development organizations.
- Manager, Sales Strategy & OperationsDatabricksFeb 2021 - Nov 2022 (1 year 10 months)• Acted as the GTM Strategy business partner to AMER Enterprise Sales leadership, supporting the SVP of AMER ENT in FY22 and the AVP of AMER ENT, CME in FY23.
• Played a key role in scaling the AMER ENT sales force from 90 to 200+ AEs, supporting organizational growth and sales capacity planning.
• Led strategic planning across compensation, quotas, territory design, headcount, and new AE onboarding/ramp for the AMER ENT organization.
• Helped operationalize the company’s shift to a consumption-based business model and a top-down industry segmentation strategy.
• Owned weekly forecasting and KPI reporting for AMER ENT, delivering insights to the SVP, CRO, and Executive Leadership Team.
• Developed high-impact dashbo - Senior Analyst, Sales Strategy & OperationsDatabricksJan 2020 - Feb 2021 (1 year 2 months)• Partnered with the Global VP of Cloud Specialist Sales as the lead Sales Operations business partner for the Microsoft Azure Cloud Specialist organization.
• Built the Azure Cloud Specialist sales team from 0 to 18 AEs, enabling the company’s cloud partnership growth strategy.
• Directed core GTM processes and cross-functional initiatives for the Databricks–Microsoft Azure partnership through its 2018 General Availability launch.
• Owned the Microsoft partnership revenue recognition and reconciliation process, ensuring operational alignment across Sales Finance and Sales Compensation.
• Architected the inaugural compensation plans for the Azure Cloud Specialist AE team.
• Created the first GTM strategic planning f - Analyst, Sales Strategy & OperationsDatabricksApr 2018 - Dec 2019 (1 year 9 months)• Partnered with the VP of AMER Mid-Market/Commercial Sales as the lead Sales Operations business partner for the AMER MM/Commercial organization.
• Played a key role in scaling the team from 14 to 61 AEs, supporting growth through headcount planning, territory design, and sales infrastructure.
• Architected the company’s first geo-based GTM territory model for Mid-Market/Commercial, using ZIP code-level segmentation to improve coverage and territory balance.
• Drove structured, equitable territory design through data-led analysis incorporating market opportunity, cloud spend, intent signals, firmographic data, and statistical scoring methodologies.
• Created the first Land-and-Expand planning framework for the global sa - Sales Operations AnalystCiscoAug 2016 - Apr 2018 (1 year 9 months)• Partnered with 9 Sales Directors across U.S. Public Sector, Global Enterprise, LATAM, Canada, and Mid-Market to deliver data-driven insights and operational support.
• Designed territory models to evaluate coverage, improve fairness, and guide headcount planning and territory realignment.
• Built and maintained Salesforce dashboards and reporting to track sales KPIs and surface performance trends for leadership.
• Developed bookings and forecast models to support financial analysis, pipeline visibility, and sales planning.
• Created QBR decks for sales leadership, translating performance data into clear business insights.
• Performed monthly and quarterly commission audits to improve payout accuracy and operationa - Sales Operations CoordinatorCiscoFeb 2015 - Jul 2016 (1 year 6 months)• Provided general support to 350+ worldwide sales reps and responded to inquiries from the global sales team around processes in Salesforce.com
• Managed end-to-end sales processes by implementing changes and developing documentation
• Ensured data integrity for new and existing processes
• Managed ongoing support requests and administrative needs of users
• Performed data loading and management including updating records and merging / processing duplicate records
• Helped implement operational projects to increase team efficiency
• Oversaw data hygiene and accuracy to ensure - Sales Operations AnalystSungevitySep 2014 - Feb 2015 (6 months)• Provided end-to-end support to the residential solar sales team across the full customer sales cycle.
• Created customized solar system proposals and contract documentation to enable efficient deal execution.
• Refined pricing and proposal details based on field feedback and customer conversations, helping align solutions to customer requirements.
• Led coordination with installation partners to ensure a smooth customer handoff, seamless installation experience, and accurate documentation flow.
• Managed pipeline and customer activity in Salesforce, supporting visibility and operational accuracy throughout the sales process. - Solar Sales ConsultantSungevityJun 2013 - Aug 2014 (1 year 3 months)• Drove sales of residential photovoltaic solar solutions through in-home consultations and customer education.
• Built pipeline through field lead generation, lead qualification, and call center outreach.
• Maintained accurate customer and prospect records in Salesforce to support pipeline management and follow-up.
• Advised homeowners on solar financial benefits, financing models, renewable energy policy, and utility regulations.
• Supported the full early-stage sales process through prospecting, qualification, customer consultation, and CRM management.
Education
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- bachelor, Bachelor of Arts (B.A.), Environmental Studies & PsychologyUniversity of California, Santa Cruz
- High School DiplomaSaratoga High School