With over ten years of experience in customer success and account management, I am passionate about building long-lasting relationships with clients and partners across diverse industries. I currently work as an Enterprise Customer Success Manager at Cobalt, a leading reference-based pricing solution for healthcare. At Cobalt, I advise a book of clients and their teams on their cybersecurity strategy and pentesting programs. I also assist them in managing their workflow and testing budgets while coordinating cross-functional internal teams to make the customer experience seamless . I also leverage my skills in CRM, engagement, sales, and project management to support the growth and retention of Cobalt's customer base and partner network. I am always eager to learn new technologies and best practices, and to contribute to the success of my team, organization, and industry.
