Emma Cheung

Staff Communications Manager, CEO Communications

Intuit

Jun 2025 - Current (1 year 5 months)

Corporate Communications Manager

Intuit

Mar 2025 - Jul 2025 (5 months)

Internal Communications Manager

Intuit

Aug 2023 - Current (3 years 3 months)

- Support and coach executive leadership on all communication including executive brand development, crafting business and organisational updates for both TurboTax and QuickBooks units, and site-wide, employee-facing news.
- Execute site-wide communication for 2 Canadian offices, Toronto and Edmonton, with leadership Slack messages, internal emails, and digital signage.
- Strategize and execute internal office campaigns involving leadership speaking guidance, Slack and email communication, videos, and event briefings.
- Alongside the Canadian PR team, lead “inside-out” stories to foster employee engagement and pride through external amplification of internal success stories, events, and employee recognition pieces.
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Internal Communications Specialist, People and Culture

Lightspeed Commerce

Jul 2022 - Aug 2023 (1 year 2 months)

- Strategized, led, and executed the change management workstream within the People & Culture (HR) Workday migration project for North America by producing over 50 email communications, 30 training guides, and 10 workshops to ensure high user adoption under a short 2-month timeline.
- Planned and led data-driven internal communication campaigns for People & Culture, Corporate Executive Communication, and Product Industry communication including emails, intranet content, company-wide town hall events, and employee Q/A.
- Curated employee engagement campaigns for months of significance, including Black History Month, Women's History Month, and Earth Month through impactful storytelling, strategic brand positioning, thought leadersh

Communication Responsible

IKEA

Apr 2020 - May 2022 (2 years 2 months)

- Leader in Sustainability business development and local Corporate Social Responsibility portfolios
- Establish partnerships with local organizations to advance IKEA's mission of "Creating a better everyday life for the many people", resulting in social activations, sponsorships, and donations to further IKEA Canada's Corporate Social Responsibility goals.
- Carried out nation-wide mandated IKEA Canada People and Planet campaigns for the local Vancouver market.
- Planned and executed store-wide community events involving local partners and small business to increase commercial traffic.
- In-store community engagement and event planning.
- Trust partner and leader in employee communication, engagement, event strateg

Corporate Communications Coordinator

Avigilon

Jun 2019 - Nov 2019 (6 months)

- Further developed the Corporate Social Responsibility program at Avigilon through effective management of existing community partners, as well as establishing new ones.
- Executed the annual #AvigilonCares volunteer days in Vancouver, Richmond, Dallas, and Plano, leading all volunteer shifts with employees and local not-for-profits.
- Advanced and helped lead the internal "people and culture" strategy, which included the promoting employee engagement through internal events, as well as corporate volunteering.
- Wrote and executed all internal communications and strategies for all departments in our 6 global offices (Vancouver, Richmond, Dallas, Plano, Boston and Lisbon).
- Contributed to the early stages of the Avigilo

Marketing and Communications Assistant

SFUs Coast Capital Savings Venture Connection

Sep 2018 - Jun 2019 (10 months)

- Curated social media marketing material for Venture Connection Twitter, Instagram, and Facebook channels - often on behalf of incubator clients as well.
- Aided in developing creative communication campaigns for Venture Connection and incubator clients with the goal of increasing engagment with the SFU and Vancouver business community.
- Onsite event execution and management of the 10 year anniversary of Venture Connection, yielding over 200 attendees.
- Live-tweeted and posted on all Venture Connection social channels during all live events, including the 10th anniversary, the annual Made by SFU competition, as well as regular business workshops held by Venture Connection.
- Helped maintain and developed relationship

Community Relations Ambassador

Vancouver Airport Authority

Jan 2018 - Sep 2018 (9 months)

- Develop, maintain, and manage relationships with community partners on behalf of the Airport Authority
- Large scale project management with community partners, involving creative content creation and community activations
- Liasing content creation between community partners and creative agencies
- Ideate and develop new designs for annual YVR projects such as YVR socks, and partnership with the Canadian Mental Health Association
- Represent the YVR brand at community festivals across the lower mainland, while maintaining the activation’s objectives and mission
- Onboard 7 additional coop students for YVR’s summer festival series, including reviewing applications, conducting interviews, and coordinating the stude

Media Relations Intern

Embassy of Canada Washington DC

Jan 2016 - May 2016 (5 months)

- Created an Embassy-wide media briefing document that assisted in liasing and consolidating all media information regarding the Prime Ministers first visit to Washington, D.C. in March 2016. This document continues to be used today.
- Created and drafted media briefing documents for high level meetings
- Consolidated and gathered important and relevant news stories surrounding the Canadian and US relationship for the Canadian Ambassador to the United States
- Assisted in planning and carrying out large scale Embassy events such as the Prime Ministers visit, Minister visits, and the White House Correspondents Dinner pre-event
- Fufilled the role of secondary photographer during the Prime Ministers visit in March 2016.

General Office Administrative Assistant

Simon Fraser Student Society

Feb 2015 - Jan 2018 (3 years)

- Provided first-line service to Student Society membership, in particular to student clubs and departmental student unions, thus expertly honing the voice needed to communicate to a student and graduate audience.
- Wrote over 70 Standard Operational Policies that set a standard across all departments at the Student Society.
- Trained multiple new employees as the only senior student staff while maintaining normal operations in the Student Society General Office.
- Liaison between the student group and external partners to achieve event planning goals.
- Entrusted with creating new Student Society documents, such as event and facilities forms, which continue to be used to this day.
- Was responsible for many graphic

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Emma Cheung

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