Jeronimo Pierini

Dynamic HR and administrative professional with over a decade of experience in talent management, customer service, and operational efficiency. Currently serving as a Sales Administrative at WorkBetterNow, I coordinate field managers, handle customer orders, create and update sales funnels, and review VIP clients to drive business growth. My career has spanned diverse roles, from virtual assistance in insurance renewals at Elevate Teams to on-site HR advising at Obras y Sistemas S.A., where I managed payroll, hiring, layoffs, insurance, invoicing, and subcontractor documentation for eight years. Earlier, as a Customer Service Representative for Atento! S.A. and IBM's GM CARS project, I excelled in handling pre- and post-sales inquiries, escalating complex situations, and fostering customer loyalty—earning multiple "Employee of the Month" recognitions. My foundation in business administration from Instituto Parroquial del Pilar has been complemented by advanced technical skills in Microsoft Office, G-Suite, Homebase, and Slack. Bilingual in English and Spanish at a native level, I've thrived in multicultural environments, supporting clients across Argentina, Canada, and the U.S. Passionate about the human element in professional settings, I recently completed my Bachelor's degree in Psychology at the University of Belgrano, with a dissertation exploring "Psoriasis and the Influence of Psychotherapy in Its Treatment." This academic journey has deepened my understanding of psychological principles, particularly how mental health intersects with physical well-being and workplace dynamics. I'm eager to expand my knowledge in psychology through ongoing professional development, certifications, or advanced studies. Looking ahead, I aim to apply these insights in future positions—perhaps in HR roles focused on employee wellness, organizational behavior, or talent development—to create more empathetic, resilient teams. By integrating psychological strategies with administrative expertise, I believe we can enhance productivity, reduce turnover, and build inclusive cultures. Whether optimizing inventory systems, implementing insurance updates, or resolving escalated customer issues, my approach is always client-centered and results-driven. I'm excited to connect with like-minded professionals in HR, psychology, or sales to explore collaborations that blend operational acumen with human-centered innovation. Let's discuss how we can elevate teams together!