Natalia Quinche

Natalia Quinche

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Administrative Assistant
Coquitlam, British Columbia, Canada

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Résumé


Jobs verified_user 0% verified
  • O
    Clinic Receptionist
    Orlando Dermatology Center
    Jan 2024 - Feb 2025 (1 year 2 months)
    • Executed multiple tasks at the time such as scheduling, processing referrals and answering phone in a fast-paced to ensure smooth day to day operations. • Addressed negative biopsies outcomes with professionalism, and empathy creating a comfortable space for patients to feel heard and reassured throughout the process. • Communicated effectively between patients and internal staff which allowed me to make sure patient’s concerns were taken care of. • Exceed patient’s expectatives for being proactive when listening patient’s needs. • Demonstrated being reliable and discreet for handling sensitive patient information and clerical tasks with integrity and strong work ethic. Show less
  • PayPal
    Customer Service Representative
    PayPal
    Sep 2023 - Jan 2024 (5 months)
    • Used active listening skills to understand the client’s needs and avoiding unnecessary scalations. • Adapted to high-stress environments, while keeping a strong focus on resolving issues proactively. • Built excellent client relationships through empathetic and attentive service resulting in consistently positive feedback and high customer satisfaction survey scores. • Positively acknowledged by a customer who requested to speak with a supervisor to commend my helpfulness and professionalism. Show less
  • Peregrine Team
    Executive Assistant
    Peregrine Team
    Jan 2023 - May 2023 (5 months)
    • Prepared meetings, contracts and payroll documentation to maintain operational efficiency. • Recruited and arranged interviews with medical staff that enabled the rest of the team to meet the weekly deadlines. • Designed strategies and content to enhance company’s identity resulting in in increased interest from professionals seeking to join the team • Recognized for my reliability and discretion, I was entrusted with managing the CEO’s confidential email communications.
Education verified_user 0% verified
  • ILSC Education Group
    ILSC Education Group
    ILSC Education Group
    Jan 2022
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