Andrea Finlay

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2 X Founder I Healthcare Consultant & Artificial Intelligence Strategist

Excelheron Consulting The Excelheron AI Academy

May 2023 - Current (3 years 2 months)

Fractional Founder & CEO — ExcelHeron Consulting & ExcelHeron AI Academy 2023 – Present • Lead AI training programs for professionals, clinicians, and organizations • Build custom AI workflows, digital products, and LinkedIn visibility strategies • Teach healthcare professionals how to leverage AI for efficiency and income • Provide consulting in healthcare quality, performance improvement, EHR adoption, and data analytics • Develop premium courses on AI, LinkedIn growth, and digital product creation • Speaker at AI, healthcare, and professional development events • Creator of LINKABLY — AI-powered LinkedIn Growth Lab • Mentor professionals transitioning into non-clinical roles

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Fractional Founder I Healthcare Consultant & Artificial Intelligence Strategist

Excelheron Consulting

May 2021 - Current (5 years 2 months)

As a fractional founder, I help healthcare professionals, leaders, and organizations cut through the noise of AI and learn how to harness it responsibly and effectively. As a Certified Professional in Healthcare Quality (CPHQ) and Board-Certified Registered Nurse with a background in patient safety and healthcare operations, I have seen how technology can drive transformation and how a lack of foresight can create real risks. My mission is to make sure healthcare leaders and teams do not just adopt AI but adopt it wisely. Through 1:1 training, small-group workshops, and part-time evening consulting (5pm–9pm), I teach professionals how to: ↳ Master AI tools like ChatGPT, Claude, Gamma, Canva and many more to save time and increase efficien

Quality Lead - Quality, Safety & Value - US Department of Veterans Affairs. Office of EHRM/VetsEZ

VetsEZ

Mar 2021 - Oct 2025 (4 years 8 months)

Quality Lead

VetsEZ

Mar 2021 - Aug 2025 (4 years 6 months)

 Evaluate contractor deliverables and contribute to developing criteria for assessing the EHRM-IO value framework goal achievement.  Support all phases of EHRM implementation, including pre-deployment, deployment, and post-deployment site stabilization efforts.  Develop quality measures as necessary to ensure compliance and improve patient care.  Coordinate with Oracle Health (Cerner) to extract measurement data and generate reports for analysis.  Develop and maintain content for quality and metrics standard operating procedures (SOP) and communication plans.  Assist the VA Quality and Value Strategy Liaison Government Lead in evaluating task order contractor deliverables, Quality, Safety, and Value (QSV) performance measures, and

Healthcare Quality Consultant

Inova Health

Jan 2018 - Apr 2020 (2 years 4 months)

 Conducted monthly chart audits for nurses, social workers, and diabetes educators, ensuring adherence to quality standards throughout patients' care continuum.  Led patient experience surveys, collecting, analyzing, and presenting safety and improvement data to leadership and staff.  Chaired monthly quality council meetings, presenting abstracted data and improvement initiatives to leadership.  Served as a lean consultant on internal and external process improvement committees, including the Quality, Fall Prevention, and Hospital Infection Prevention Committees, ensuring compliance with state and regulatory requirements.  Managed the Safety Always database dashboard, conducting root cause analysis investigations to improve workflows a

Quality and Research Associate

URAC

Nov 2016 - Oct 2017 (1 year)

• Served as the primary resource to all staff and accredited clients to address client services grievances or inquiries relating to performance measures interpretation, data submissions and reporting timeframes/guidelines. • Worked closely with the Vice President, Director, Quality Manager and Data Consultants to analyze performance measures data submitted by URAC accredited clients in preparation for the annual individual and aggregate measurement core measures data reports. • Managed several projects including the development of the new performance core measures public comment database platform. Worked with consultants, completed rounds of testing and organized training sessions for staff including IT, accreditation/client services and th

Inova Melanoma Program Coordinator

Inova Health System

Dec 2014 - Aug 2016 (1 year 9 months)

Streamlined patient care coordination and contributed to quality and improvement initiatives at Inova Melanoma and Skin Cancer Center through tumor board conferences, database management, and workflow optimization.  Contributed to the establishment and enhancement of the first tumor board conference at the Inova Melanoma and Skin Cancer Center.  Established and maintained a comprehensive database to track all incoming cancer patient referrals.  Orchestrated the intake, scheduling, and seamless coordination of care for patients and families, consulting with internal and external healthcare providers and laboratories.  Spearheaded the development of a streamlined workflow for the intake process of newly diagnosed patients, optimizing eff

Snr.New Patient Referral Associate (Weill Cornell - Hematology & Oncology)

Weill Cornell Medicine

Feb 2014 - Nov 2014 (10 months)

• Collaborated with Operations Administrator, Clinical Service Groups and Project Managers in the development of a centralized cancer referral center. • Developed written intake/processing and scheduling protocols for 8 cancer subspecialties and provided a streamlined process for easy patient access in web/electronic based format. • Monitored and reviewed key performance indicators (KPI) to determine and address performance issues. • Developed best practices and procedures to decrease the wait times for appointments and improve the ease of access to care for new cancer patients.

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