Héctor Velasco Luzón

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Talent Manager

Hotel Investment Partners

Jun 2025 - Feb 2026 (9 months)

Lead full-cycle recruitment (sourcing, screening, interviewing, hiring). Ensure a positive, engaging and inclusive onboarding experience. Collaborate with managers to ensure successful employee integration. Oversee recruitment agencies and partner with hiring managers to define role requirements. Support career pathing, internal mobility and succession planning. Manage employee relations issues, grievances and disciplinary actions. Promote a positive, inclusive and compliant workplace culture. Oversee benefits programs and vendor relationships. Drive diversity, equity and inclusion initiatives. Manage HR systems, employment contracts, documentation, data accuracy and reporting. Maintain employee records and confidentiality.

Office Manager

leadtech

Mar 2024 - May 2025 (1 year 3 months)

Managing day-to-day office operations and ensuring an organized work environment. Coordinating events, including scheduling and arranging logistics. Managing office budget and tracking expenses and invoice process in coordination with the accounting team. Working hand in hand with HR in the administrative tasks for team building and training activities. Coordinating with Helpdesk preparation and shipment of working material for new employees.

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Office Manager

Aquila Capital

Jan 2023 - Jun 2023 (6 months)

Manage contracts, price negotiations and relationships with vendors, service providers and landlord, ensuring that all items are invoiced and paid on time. Responsible for developing and implementing office policies by setting up procedures and standards to guide the operation of the office. Assign and monitor clerical, administrative and secretarial responsibilities and tasks among office staff. Ensure top performance of the Reception Team providing orientation and training. Responsible for ensuring office financial objectives are met by preparing the annual budget for the office, planning expenditures, analyzing variances and carrying out necessary corrections. Plan in-house or off-site activities, like parties, celebrations and conferenc

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Office & Operations Manager

OMD EMEA & OMG Europe

May 2021 - Apr 2022 (1 year)

Welcoming all our visitors to Bankside in a warm and efficient manner; collecting them and escorting them back to the main reception in the building. Support EA's / PA's, IT, Facilities, Pass Office, Mailroom, Security and Hospitality Management across our two buildings. Supervising meeting room events and other requested bookings; ensuring that all the relevant information is researched accurately and forwarded as appropriate for all meetings that require the 1st or 7th floor suites and arrange catering as required. Providing administrative and operational support to the Executive Director of Operations. Assist HR with the new starter induction; carrying out the office tour upon arrival, Health & Safety induction, etc.

Front of House Coordinator

OMD EMEA

Mar 2020 - May 2021 (1 year 3 months)

Welcoming all our visitors to Bankside in a warm and efficient manner; collecting them and escorting them back to the main reception in the building. Support EA's / PA's, IT, Facilities, Pass Office, Mailroom, Security and Hospitality Management across our two buildings. Supervising meeting room events and other requested bookings; ensuring that all the relevant information is researched accurately and forwarded as appropriate for all meetings that require the 1st or 7th floor suites and arrange catering as required. Providing administrative and operational support to the Executive Director of Operations. Assist HR with the new starter induction; carrying out the office tour upon arrival, Health & Safety induction, etc.

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Reception & Facilities Coordinator

H.I.G. Capital

Sep 2019 - Feb 2020 (6 months)

To ensure that service levels are maintained to the highest standards and particular attention is paid to client care, providing the highest quality of service and attention to all visitors. Manage Facilities, Reception, Switchboard, Meeting Rooms, Events, Catering and Housekeeping. Review existing standards and procedures while implementing new best practices to ensure a seamless delivery of Front of House Services. Management and Coordination of events (pre-event planning, set-up, catering, venue, travel, etc.). Monitoring expenditure in line with budgets and SLA for the office. Responsible for managing the Facilities admin network ensuring that documentation remains relevant, including but not limited to; contracts, managing agents, main

Corporate Receptionist

Gazprom

Jun 2016 - Aug 2019 (3 years 3 months)

Welcoming and greeting clients and guests directing and announcing them appropriately. Ensuring all clients and guests are entered correctly onto our online booking system. Car park allocation, booking cab arrangements for employees.

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Front of House

The London Edition Hotel

Jun 2012 - May 2016 (4 years)

Welcoming and warmly greeting all guests upon arrival. Ensuring special guests, like disabled people, elderly, children and VIPs, receive personalised services. Managing and overseeing events on the day of, including problem-solving, welcoming guests, directing event set-up and communicating with staff.

Héctor Velasco Luzón

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