Julia Świątek

Business Care Partner

Stanley Black & Decker, Inc.

Mar 2025 - Current (1 year 7 months)

H

Game Developer

HelloIT

Oct 2024 - Current (2 years)

• visual scripting in Unreal Engine 5
• proficiency with GitHub and Diversion

Audit & Compliance Administrator

UPS

Aug 2024 - Mar 2025 (8 months)

• running and building queries
• following up with internal partners to assist with customer compliance
• investigating non-compliant activities and recording findings
• providing support and oversight of corporate compliance matters to Management
• assisting with the development, implementation, and monitoring of customer compliance and adherence to policies and procedures
• researching, investigating, and resolving low to moderate customer compliance issues and recommending actions to support compliance with transportation-related regulations
• drafting and developing information and training materials to facilitate internal processes
• maintaining and enhancing tools to monitor projects, compliance issu

S

Software Tester

Mar 2024 - Aug 2024 (6 months)

• executing manual tests of the website
• creating test cases and documenting test results
• finding defects and reporting them to developers
• researching new website functions
• building automated newsletters

C

Customer Service & Testing Specialist

Oct 2023 - Mar 2024 (6 months)

D

Marketing Ambassador

DUALMEDIA Sp. z o.o.

Jan 2023 - Oct 2023 (10 months)

• planning sales campaigns and their graphic designs
• creating and sending email newsletters via MailChimp
• managing social media profiles (Facebook, Instagram, X)
• creating social media graphics in Canva
• ensuring the availability of the newest products
• recruiting new vendors to the platform
• analysing the market and creating price recommendations for vendors

D

Customer Support Specialist

DUALMEDIA Sp. z o.o.

Nov 2021 - Mar 2023 (1 year 5 months)

• supporting customers via 24/7 LiveChat and HelpDesk
• increasing stock by creating product offers
• handling in-store and cash refunds
• mentoring and training new employees
• creating analyses and guides for colleagues

Shop Assistant

• participating in a project entitled: "Young, educated, competent - foreign internships support vocational training"
• developing logistics skills and improving the English language level

About

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Résumé

Julia Świątek

About

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Behavioral traits