J
Jane Cheung
About
Detail
Chief Operating Officer
United States
Résumé
Jobs
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Founding Strategy & OperationsOpsArmyFeb 2026 - Current (8 months)Leading growth and process improvement efforts- Head of Strategic Operations & Chief of StaffPlacementsioJan 2024 - Jan 2026 (2 years 1 month)Acted as Chief of Staff to Founder/ CEO:
- Directed product and GTM strategy for AI-native B2B SaaS product
- Spearheaded operation transformation for Customer Success team
- Led company-wide processes and cadence e.g. strategic planning, OKR & KPIs - VP of Operations & TransformationRoktJan 2023 - Jan 2024 (1 year 1 month)Tasked to scale and optimize operations as part of IPO readiness effort:
- Partnered with cross-functional executive stakeholders to improve order-to-cash velocity
- Aligned and implemented standard operating procedures to enhance efficiency
- Promoted from Senior Director and led team of 5 - Corporate Strategy LeadIBMJan 2019 - Jan 2023 (4 years 1 month)Led Corporate Strategy team with focus on B2B SaaS GTM:
- Scaled product-led growth for 2 acquired enterprise SaaS products
- Launched partnership program and managed relationship with hyperscalers
- Promoted twice and led project teams of ~ 3-10 people - Business AnalystMcKinsey CompanyJan 2014 - Jan 2017 (3 years 1 month)Joined Financial Services and Marketing & Sales practice:
- Led transformation program for international bank to unlock new revenue streams
- Developed channel strategy for national consumer bank and built new banking app
- Operated as Junior Engagement Manager - Gallery AssistantGagosianJan 2013
- Archives AssistantAsia Art ArchiveJan 2012
Education
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- A.B, Art HistoryPrinceton University
- Master of Business Administration - MBA, Business AnalyticsThe Wharton School