Account Manager
Ambience HR Consulting Firm
Aug 2022 - Current (4 years 1 month)
Lead end-to-end staffing and recruitment programs across technology and BFSI roles, managing multiple concurrent mandates and senior stakeholders. Build, mentor, and manage high-performing recruiting teams (15–25 members), ensuring hiring quality, interview readiness, and adherence to delivery timelines. Own workforce planning, hiring prioritization, and delivery governance, balancing speed, quality, and candidate experience. Act as the primary escalation point for stakeholder risks, delivery challenges, and offer-to-join issues, ensuring business continuity. Design and maintain hiring dashboards, offer and joining reports, and performance metrics to support leadership decision-making. Drive process improvements and operational efficiencies