Torben Nielsen

Torben Nielsen

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CEO and Co-Founder
Portland, Oregon, United States

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Jobs verified_user 0% verified
  • S
    Member
    Slice of Healthcare
    Jul 2023 - Current (3 years)
  • Uptiv Health
    CEO and Co-Founder
    Uptiv Health
    Jan 2023 - Current (3 years 6 months)
    Uptiv Health is transforming the experience of infusion care for millions of Americans with complex chronic conditions, such as Multiple Sclerosis, Crohn’s Disease, Ulcerative Colitis, Rheumatoid Arthritis, and others. * Uptiv Health closed $7.5M in seed funding in July 2023 from Redesign Health. * Launched Westland Infusion Center in September 2023 and Troy Infusion Center in April 2024. * Consistently exceeding patient and revenue targets with a patient net promoter score of +99, a referring provider net promoter score of +87 and a 90%+ adoption of the Uptiv Health patient app.
  • H
    Advisor at Health Growth Advisory Network (HGAN)
    Health Growth Advisory Network HGAN
    May 2022 - Current (4 years 2 months)
    Accelerating the growth of digital healthcare companies through HGAN’s expert advisor network
  • Blue Dot LLC
    Principal Advisor
    Blue Dot LLC
    Aug 2021 - Current (4 years 11 months)
    Providing advisory and business development services for venture-backed digital healthcare companies and health plans focused on retail, payer and employer markets.
  • ZoomCare
    CEO
    ZoomCare
    Apr 2019 - Jul 2021 (2 years 4 months)
    Recruited into PeaceHealth as SVP, Business Transformation for the $3Bn hospital system. Appointed CEO of ZoomCare (acquired by PeaceHealth in late 2018) two months into my tenure to lead the turnaround and 2-year growth strategy of the company. Major achievements: * Defined and executed a new growth strategy by entering two new states (ID and CO), four new markets (Eugene, Boise, Boulder, Denver) and growing the clinic footprint from 37 to 63 clinics, including two ZoomCare Super clinics (ER alternatives), serving a total of 350,000+ patients on a yearly basis. * Drove double-digit revenue growth year-over-year while navigating the company through an unprecedented global pandemic impacting patient behavior, clinical protocols, employee
  • Premera Blue Cross
    VP Innovation & Corporate Venture Capital
    Premera Blue Cross
    Jul 2017 - Apr 2019 (1 year 10 months)
    Hired into a new role to define, launch and accelerate an enterprise-wide innovation platform and oversee the corporate venture capital program for Premera Blue Cross, the largest health insurance plan in the Pacific Northwest (2.2M+ members). Major Accomplishments: * Introduced the Premera Test Kitchen, a corporate business-led innovation platform generating thousands of ideas, concepts and prototypes; * Shepherded strategic investments in healthcare startups like Prealize, Vim, Landmark Health as well as in venture capital funds like Blue Venture Fund, CardinalPartners and HLM Venture Partners; * Vetted and introduced new telehealth pilots in partnership w/CirrusMD and 98Point6 for employees and members; * Designed and launched k
  • Premera Blue Cross
    VP Innovation & Strategic Investments (Corporate Venture Capital)
    Premera Blue Cross
    Jul 2017 - Apr 2019 (1 year 10 months)
    Hired into a new role to define, launch and accelerate an enterprise-wide innovation platform and oversee the corporate venture capital program for Premera Blue Cross, the largest health insurance plan in the Pacific Northwest (2.2M+ members). Key achievements included: * Rolling out the Premera Test Kitchen, a corporate business-led innovation venture and platform generating thousands of ideas, concepts and prototypes; * Shepherding strategic investments in startup companies and growth funds such as Prealize (formerly Cardinal Analytx), Vim, Landmark Health, Blue Venture Fund, CardinalPartners and HLM Venture Partners; * Vetting and introducing new telehealth pilots in partnership w/CirrusMD and 98Point6 for employees and members;
  • H
    Co-Founder / GM / SVP of Product, Engineering, Strategy
    HEALTHSPARQ
    Apr 2012 - Apr 2017 (5 years 1 month)
    Acquired by Kyruus in 2021 * Led and executed the spin-off of HealthSparq from Cambia Health Solutions, growing the company from 12 employees and 3 contracts in April 2012 to approx. 200 employees and 70 contracts by the end of 2016, representing 70 million Americans and $26 million in revenue. * Served as an executive member of the due diligence process and acquisition of a competitor in 2013; led the subsequent on-boarding and integration efforts. * Consolidated product offerings and roadmap into award-winning cloud-based SaaS platform (HealthSparq One) and launched several buy-up modules such as Rewards and Telehealth (in partnership w/MDLive). * Led a number of different teams and functional areas including Product, Marketing, IT,
  • HealthSparq a Kyruus company
    GM and Co-Founder / SVP of Product, Engineering, Strategy
    HealthSparq a Kyruus company
    Apr 2012 - Apr 2017 (5 years 1 month)
    Acquired by Kyruus in 2021 * Co-Founded and spun-off HealthSparq from Cambia Health Solutions, growing the SaaS startup from 12 employees and 3 contracts in April 2012 to approx. 200 employees and 70 contracts by the end of 2016, representing 70 million Americans and $26 million in revenue. * Served as an executive member of the due diligence process and acquisition of a competitor in 2013; led the subsequent onboarding and integration efforts. * Oversaw product and engineering organizations delivering an award-winning cloud-based SaaS provider search and pricing platform (HealthSparq One) and launching several industry-first buy-up modules such as Rewards and Telehealth (in partnership w/MDLive). * Led a number of different teams and
  • Cambia Health Solutions
    VP of Digital Solutions and Services
    Cambia Health Solutions
    Sep 2006 - Mar 2012 (5 years 7 months)
    Recruited into The Regence Group (now Cambia Health Solutions) to oversee all online properties, including the member portal serving 2M members (myRegence.com), the provider portal serving 60k+ providers, the employer portal, and the broker portal. Key achievements included growing myRegence.com into an award-winning member portal recognized by national research institutions like Forrester Research (17-page Best Practices case study), PwC, and Frost & Sullivan; overseeing the digital consumer experience roadmap from 2007 - 2012, including industry-first capabilities such as patient reviews, episodic treatment estimator, chat, online member communities, and a 500+ member user group.
  • Xerox
    Group Manager
    Xerox
    Nov 2001 - Sep 2006 (4 years 11 months)
    Brought on board to manage Xerox's FreeColorPrinters.com ecommerce program. Promoted to Group Manager after 1.5 years, driving marketing, sales, customer service, operations, P&L, and a staff of 27 w/six direct reports. Responsibilities expanded shortly after with the integration of the Xerox Office Integrated Marketing Communications (IMC) team of eight marketing professionals across North America. Key achievements included: • Overseeing all IMC activities, including print and radio advertising, online advertising and paid search, direct mail, tradeshows and events, demand and lead generation for sales channels (direct and value-added resellers), as well as base marketing installation activities and product registration. • Increasing q
  • Inovise Medical Inc
    Internet Program Manager
    Inovise Medical Inc
    Jun 2000 - Nov 2001 (1 year 6 months)
    Moved to the US to oversee the launch of an Internet solution used to capture, store, and digitize EKG images and reports for individuals to access results in a secure web-based portal. Key accomplishments included: • Playing a key role in launching and implementing an EKG Internet solution, with a software launch, in only six months. • Identifying and managing digital agency developing the internet solution, a computerized and sophisticated model.
  • The LEGO Group
    LEGO.com Business Planner
    The LEGO Group
    Aug 1998 - Feb 2000 (1 year 7 months)
    ▪ Established and implemented LEGO.com roadmap and online integration of offline product offerings; aligned virtual website with offline product experience. ▪ Managed multiple digital agencies and freelancers across Europe and the USA during the successful launch of LEGO Web Club, which reached 70,000+ registrants on a monthly basis.
Education verified_user 0% verified
  • Oregon State University
    MBA, Marketing
    Oregon State University
    Jan 1994 - Dec 1996 (3 years)
  • Aarhus BSS  Aarhus University
    MA, ESP (cand.ling.merc
    Aarhus BSS Aarhus University
    Jan 1993 - Dec 1998 (6 years)
  • Aarhus BSS  Aarhus University
    BA, English, Business, International Affairs
    Aarhus BSS Aarhus University
    Jan 1989 - Dec 1992 (4 years)
  • R
    High School Diploma
    Rosborg Gymnasium
    Jan 1985 - Dec 1988 (4 years)
Projects (professional or personal) verified_user 0% verified
  • S
    SPEAKER @ HIMSS 2019
    Feb 2019
    Event: 2019 HIMSS Global Conference & Exhibition Topic: Machine Learning and Clinical Insights to Improve Care, Cost and Member Experience Location: Orlando, FL
  • S
    SPEAKER @ 6th Annual Oliver Wyman Health Innovation Summit
    Nov 2018
    Event: 6th Annual Oliver Wyman Innovation Summit Topic: Integrating Clicks & Bricks Location: Dallas, TX
  • S
    SPEAKER @ 2018 Spigit User Conference
    May 2018
    Event: Spigit Ignite18 User Conference Topic: "How to get your innovation program off the ground" Location: San Francisco, CA
  • S
    SPEAKER @ BCBSA 2018 Blue National Summit
    May 2018
    Event: 2018 National Summit (BlueCross BlueShield) Topic: "Conversational User Interfaces" Location: Orlando, FL
  • S
    SPEAKER @ 2018 Instamed User Conference
    Apr 2018
    Event: 2018 Instamed User Conference Topic: "How to Create a Customer-Obsessed Culture" Location: Philadelphia, PA
  • S
    SPEAKER @ University of Washington 2018 Health Innovation Challenge
    Mar 2018
    Event: Hollomon Health Innovation Challenge Topic: "Why Innovation is Needed in Healthcare" Location: Seattle, WA
  • S
    SPEAKER @ Health 2.0
    Oct 2017
    Event: Health 2.0 11th Annual Fall Conference Topic: "Health Plan Execs talk Customer Engagement" Location: Santa Clara, CA
  • S
    SPEAKER @ Healthcare Executive Group's 2017 Annual Forum
    Sep 2017
    Event: HCEG's 2017 Annual Forum Topic: "Healthcare & Consumers Going Digital – Is HIT a Disruption or Opportunity"? Location: Nashville, TN
  • S
    SPEAKER @ Health & Human Services (HHS) / Office of the National Coordinator for IT (ONC)
    Jan 2015 - Dec 2015 (1 year)
    Event: 5th Annual Consumer Health IT Summit, HHS/ONC Topic: "Breaking through the Noise: Using Data to Make More Informed Decisions" Location: Washington, DC
  • S
    SPEAKER @ The Institute for Healthcare Consumerism (IHC)
    Jan 2014 - Dec 2014 (1 year)
    Event: IHC 2014 FORUM & Expo (Opening General Session - Day Three) Topic: "Healthcare Reform: Creating Better Consumers of Health and Healthcare through Improvements in Plan Design, Transparency, Engagement and More." Location: Atlanta, GA
  • S
    SPEAKER @ America's Health Insurance Plans (AHIP)
    Jan 2014 - Dec 2014 (1 year)
    Event: AHIP OpsTech Forum 2014 Topic: "Consumerism for Consumers" Location: Phoenix, AZ
  • M
    MODERATOR @ Network for Excellence in Health Innovation (NEHI)
    Jan 2013 - Dec 2013 (1 year)
    Event: 2013 Innovation Conference: Patient Engagement 360 Topic: "Making the Connection: Technologies for Engaging Patients & Providers." Location: Boston, MA
  • S
    SPEAKER @ Forrester Research
    Jan 2012 - Dec 2012 (1 year)
    Event: Forrester's Customer Experience Forum 2012 East & West Topic: "Bucking The Trend In An Industry That Delivers Poor Customer Experience." Location: San Francisco, CA and New York, NY
Awards verified_user 0% verified
  • Technology Association of Oregon
    2021 Oregon Technology Awards Finalist
    Technology Association of Oregon
    Sep 2021
    ZoomCare was one of four companies nominated in the Momentum Category ($50M-$99M) https://web.cvent.com/event/37115d00-463b-4b42-be0e-c635c999a314/summary
  • P
    2021 Executive of the Year by Portland Business Journal
    Portland Business Journal
    Feb 2021
    2021 Executive of the Year by the Portland Business Journal
  • P
    2020 Top Ten Most Admired Healthcare Companies in Oregon and SW Washington
    Portland Business Journal
    Dec 2020
    Companies are selected by 6,000+ business leaders across Oregon and SW Washington and published by the Portland Business Journal.
  • P
    2020 Top 10 Healthiest Employers in Oregon (500 - 1,499 Employees)
    Portland Business Journal
    Nov 2020
    2020 Top 10 Healthiest Employers in Oregon (500 - 1,499 Employees) https://www.bizjournals.com/portland/subscriber-only/2020/11/06/healthiest-employers-in-oregon-500-1499.html
  • M
    2019 Microsoft for Healthcare Innovation Award
    Microsoft Healthcare
    Feb 2019
    Every year at HIMSS, Microsoft acknowledges health and life sciences organizations that are achieving innovation excellence with a Microsoft-based solution. Premera Blue Cross won for its Premera Scout healthcare chatbot in the award category: Engage Your Patients & Enable Personalized Care.
  • S
    Launch of the Year (2018)
    Spigit
    May 2018
    Among 180+ companies, Premera received the "Launch of the Year" award from Spigit, a SF-based crowdsourcing idea platform which the Premera Test Kitchen introduced to Premera in 2018.
  • C
    Executive Leadership Award; Cambia Health Solutions (2017)
    Cambia Health Solutions Executive Leadership Team
    Jan 2017
    Received leadership award from the Executive Leadership Team at Cambia Health Solutions for exceptional execution in 2016.
  • P
    HealthSparq 4th fastest-growing private company in OR; PBJ (2016)
    Portland Business Journal
    Jan 2016
    https://www.bizjournals.com/portland/feature/fastest-growing-p100/2016/
  • T
    HealthSparq 196th fastest-growing private company in US; Inc 5000 (2016)
    The Inc List
    Jan 2016
    https://www.inc.com/profile/healthsparq
  • P
    HealthSparq 3rd fastest-growing private company in OR; PBJ (2015)
    Portland Business Journal
    Jan 2015
    https://www.bizjournals.com/portland/feature/fastest-growing-companies/2015/
  • G
    HealthSparq Portland Company of the Year (2015)
    GoLocalPDX
    Jan 2015
    http://www.golocalpdx.com/business/2015-portland-company-of-the-year-healthsparq
  • I
    Business Advisor of the Year; INROADS (2005)
    Inroads an international nonprofit organization focusing on ethnic work place diversity
    Jan 2005
  • X
    President’s Club; Xerox (2003)
    Xerox Office Group
    Jan 2003
    Awarded President's Club by the Xerox Office Group. One of just a few President's Club awards for non-sales employees.
Publications verified_user 0% verified
  • A
    It Takes A Village - connecting healthcare
    Author Kevin Pereau TranscendIT Health
    Jan 2021
  • F
    Forbes Insights: Can AI Cure What Ails Health Insurance?
    Forbes Magazine
    Jan 2019
  • B
    Healthcare must innovate
    Blog
    Jan 2018
  • E
    5 Health Care Predictions for 2017
    Electronic Health Reporter
    Jan 2017
    Guest blog post
  • ClearPoint Strategy
    The Top Healthcare Strategy Trends You’ll See in 2017
    ClearPoint Strategy
    Jan 2016
    Interview w/ClearPoint Strategy
  • U
    8 Ways to Get Help Paying (Or Cutting) Medical Bills and Drug Costs
    US News World Reports
    Jan 2016
    Interview w/Teresa Mears, US News & World Reports
  • PwC
    Medical Cost Trend: Behind The Numbers 2016
    PwC
    Jan 2015
    Interview w/PwC for their annual report on Medical Cost Trends
  • T
    Can We Tame the Wild West of Health Care Pricing?
    The Health Care Blog
    Jan 2015
    Guest blog post
  • PwC
    Money Matters: Billing and payment for a New Health Economy
    PwC
    Jan 2015
    Interview w/PwC for report on new billing and payment models in US health care
  • O
    Thought Leaders in Healthcare IT: Torben Nielsen
    One Million by One Million Blog
    Jan 2015
    Interview with Sramana Mitra, founder of 1M/1M blog and one of LinkedIn's Top 10 Influencers in 2015.
  • H
    Health plan provider directory data should be updated monthly for the patient’s sake
    HealthcareITNewscom
    Jan 2015
    Guest blog post
  • Forrester Research
    Regence Cracks The Transparency Code
    Forrester Research
    Jan 2012
    Interview w/Forrester Research for 17-page best practices case study on myRegence.com transparency solutions
  • PwC
    Customer Experience in Healthcare: The Moment of Truth
    PwC
    Jan 2012
    Interview w/PwC for first report of a series of reports on customer experience in healthcare
  • Forrester Research
    Regence Uses Chat to Boost Customer Satisfaction
    Forrester Research
    Jan 2011
  • M
    Reinventing Health Care
    Mandag Morgen Danish think tank publication
    Jan 2011
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