Candice Tate

Sales Representative

Electrical Technologies and Supply Inc

Aug 2023 - Current (3 years)

Expanding and maintaining relationships in the Colorado and Wyoming territories as a manufacturers representative; specializing in medium to large power transformers and substation supplies. We represent some of the top of the line manufacturers , to include Delta Star, Royal Smit, Bae Batteries/Hindle Chargers, MindCore Disconnect switches, Koncar Instrument Transformers, Nidec STATCOMS, Vaisala temperature monitors, DGA gas monitoring, Kore Solutions Battery Storage, and Transformer field services. Providing solutions, timely follow through, and clear communication with customers and suppliers. Show less

Inside Sales Specialist

Electrical Technologies and Supply Inc

Jun 2022 - Aug 2023 (1 year 3 months)

Specializes in inside sales and marketing, representing electrical manufacturers for substation supplies and medium to large power transformers. Developed and maintaining a social media presence used for online marketing, and hiring campaigns. Developing and expanding market penetration for ETSI product line. Identifying and evaluating project opportunities, effectively communicating information across organization. Developed the CRM system and process improvements; organizing orders and creating a strong customer service tool used for follow up and smooth project management. Updates and maintains company website. Seeks out new leads and maintains current customer relationships. Provides quotes, technical specs, and follow through with cust

Customer Service Representative

Graybar

Aug 2021 - Apr 2022 (9 months)

Experience with SAP. Handled customer accounts with providing quotes, competitive pricing and processing sales orders. Managed factory purchase orders, stock transfers, and logistics for cost effective shipping. Responded to inbound and outbound calls and efficiently processed will-call orders. Proficiently quoted and located stock for various order type, specializing in electrical parts and supplies. Collaborated with outside sales representatives and vendors to optimize pricing strategies and value offerings. Show less

Customer Service Supervisor OEM and Auto

Hirose Electric Americas

Apr 2020 - Feb 2021 (11 months)

Oversaw and managed OEM and Automotive customer accounts, PO entry, forecast analysis, quotes, RMA’s and open order reports. Contributed to hiring and training processes, process improvement initiatives, and the development of training materials. Provided insight and analysis for continuous improvement across departments, including sales, accounting, and operations.

Customer Service Representative

Hirose Electric Americas

May 2018 - Apr 2020 (2 years)

Distribution/Direct/Automotive/Contract and order processing. Forecast analysis. Pricing and quotes. Customer communication on order tracking.

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CRM and Marketing Consultant (side hustle)

Small Advancements

Apr 2018 - Dec 2020 (2 years 9 months)

Custom design CRM software Basic website creation or revamping Logo creation Merchandising for promotional products Creating a social media presence Specializes in working with small businesses, privately owned companies, Music Bands, ETSY businesses, and more.

Technical Support Analyst

BMO U.S.

Nov 2013 - Nov 2017 (4 years 1 month)

Handled inbound and outbound calls in a high volume technical support helpdesk. Troubleshooting technical issues, installations and repairs on hardware, software and peripheral systems. Assisted in setting up file transfers, ACH transactions, wire transfers, tax, bill pay and lockbox processes. Provided training to customer on the online banking platform. Provided training to new hires. Kept record of calls using ticketing systems.

Director Of Sales Marketing

Holiday Inn Express

Jun 2010 - Sep 2013 (3 years 4 months)

Book corporate room rates to drive consistent business. Train, develop and manage employees.

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Director Of Catering And Convention Services

The Ambassador East Hotel

Jul 2006 - Apr 2010 (3 years 10 months)

Planned wedding, corporate events, conventions, etc.

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