Pria Lad

Pria Lad

About

Detail

Head of Business Operations
England, United Kingdom

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • FUSION CONSULTING GROUP
    Head of Operations
    FUSION CONSULTING GROUP
    Jun 2018 - Current (8 years 5 months)
    Providing Operational and HR support across the Group

    Fusion, a multi disciplinary consulting practice providing services to SME’s
    Fusion Tax | Fusion Accountancy | Fusion Law | Fusion Digital | Fusion Financial | Fusion Recruitment
  • ILFS Financial Services Ltd IFIN
    Office Manager & PA to CEO
    ILFS Financial Services Ltd IFIN
    May 2017 - Jun 2018 (1 year 2 months)
    IL&FS Global Financial Service (UK) Ltd
    Ad hoc office managerial and PA duties to CEO
  • Slater Gordon Solutions
    Legal Review & Compliance Team Manager
    Slater Gordon Solutions
    Jan 2005 - Jun 2016 (11 years 6 months)
    As a Manager, I had the responsibility of ensuring the department's operations run smoothly on a daily basis.
    Managing the contact centre office floor as well as responding to all delegated duties from Direct Line Manager.
    Managing diaries, and sole responsibility for 7 day, 4 shift rota.
    Attendance, sickness and holiday approval both manually and on HR net.
    Recruiting and hiring.
    Training all staff in front end policies, procedures and ensuring HR policies are adhered to, staff inductions, health and safety.
    Claims handling and liability assessment training.
    Using databases such as PIMS, MID, askCUE, HRnet.
    Answering calls and addressing all colleague queries both internally and nationwide as well
Education verified_user 0% verified
  • CIPD Qualifications
    Diploma, HR Management
    CIPD Qualifications
    Jan 2020 - Jan 2021 (1 year 1 month)
  • CII
    Certificate in Insurance, Insurance
    CII
    Jan 2016 - Jan 2017 (1 year 1 month)
  • Hendon School
    Law
    Hendon School
    Jan 1991 - Jan 1998 (7 years 1 month)
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