Wilson Guerra

IT professional with 20+ years of experience in Oracle ERP Solutions on-Premise and Cloud; supporting implementations, installations, upgrades, administrations, configurations, testing and providing 24x7 support for production instances on different platforms. Hands-on leader skilled in providing exceptional customer support, helping set up support teams, and mentoring. Creative and resourceful with collaborative experience in guiding projects and bringing different teams together within the organization to accomplish program initiatives. Works and communicates effectively at different organizational levels.