Alba G Bonilla
About
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Operations & Customer Success Manager at Gracemark Solutions
San Salvador, San Salvador Department, El Salvador
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Full-time jobs
Résumé
Jobs
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Talent & Hiring Strategy LeadTerraMay 2026 - Current (5 months)Responsible for designing, managing, and optimizing a company’s recruitment strategy to attract, hire, and retain top talent aligned with business goals. Combining high-level talent acquisition leadership with workforce planning, process improvement, stakeholder management, and hiring operations.- Recruiting Team LeadOne World Global Services LLCMar 2026 - Apr 2026 (2 months)
- Operations & Customer Success ManagerGracemark SolutionsApr 2022 - Feb 2026 (3 years 11 months)
- Recruitment Account ManagerGracemark SolutionsJul 2019 - Apr 2022 (2 years 10 months)
- Operations Team ManagerSykesJan 2015 - Jun 2019 (4 years 6 months)
- Talent Acquisition RecruiterSykesDec 2012 - Dec 2014 (2 years 1 month)
- Customer Service SpecialistSykesJun 2011 - Nov 2012 (1 year 6 months)
Education
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- UUniversidad Centroamericana Jose Simeón Cañas (UCA) — Bachelor's degree, PSYCHOLOGYUNIVERSIDAD CENTROAMERICANA JOSE SIMEON CAÑAS (UCA)Jan 2011 - Dec 2015 (5 years)