Dioneil (RPh) Cabilla

Verified insurance eligibility, benefits, and financial responsibility using payer portals, clearinghouses, and provider services Managed prior authorizations for diagnostic tests, home sleep devices, and medications Medical Virtual Assistant | Insurance & Prior Authorization Specialist: Coordinated patient scheduling and maintained accurate appointment records Improved patient compliance through timely reminders and clear communication Secured referrals and ensured payer compliance for HMO plans Identified claim issues and supported denial prevention initiatives Served as Subject Matter Expert (SME), training agents and improving team performance Supported specialty pharmacy intake and reduced patient costs through copay and assistance programs