Tatiana Bykova

Head of Recruitment Operations (Mass Hiring)

Skyeng

Managing multiple recruitment streams simultaneously, each with dedicated teams and full operational ownership. Responsible for end-to-end recruitment performance, process design, optimization, and scaling across high-volume hiring funnels. 1. Candidate Assessment -Led transformation of audio interview evaluation process (first stage of funnel) -Implemented ML model for automated candidate assessment -Built structured evaluation forms and auto-grading system -Introduced automated reporting and redesigned internal interface -Developed new motivation system and full operational documentation Results: Reduced SLA from 48+ hours to 3 hours Reduced budget by 1.5x Reduced personal operational load from 40 to 5 hours per week 2. Teacher Candida

Head of Global Mass Recruitment

Kodland

• Managing global high-volume recruitment processes across multiple regions and markets • Building and optimizing recruitment funnels, hiring workflows, and ATS processes • Coordinating recruitment operations between recruiters, trainers, evaluators, and other stakeholders • Monitoring funnel performance, conversion rates, hiring speed, and operational metrics • Launching and improving automation, candidate communication flows, and recruitment templates • Developing scalable hiring processes for fast-growing teams and new markets • Supporting hiring strategy, process improvements, and recruitment analytics • Managing candidate experience throughout the full recruitment cycle • Creating and maintaining recruitment documentation, workflows, a

Head of Assessment Sector / Recruitment Operations Lead (Sales & Mass Hiring Funnels)

Skyeng

Built assessment department from scratch to support high-volume hiring across multiple recruitment funnels, including sales roles (sales managers, telemarketing, customer support) and teacher hiring pipelines. Key responsibilities: -Hired, trained, and managed 15–25 assessors depending on workload -Designed and operated assessment processes for sales, support, and education hiring funnels -Built motivation system, workflows, and operational regulations for assessment teams -Controlled quality of candidate evaluation and structured interviews across multiple role types -Managed scheduling and capacity planning of assessment teams for different hiring streams -Reported performance metrics to department leadership -Conducted 1:1 and group per

Account Manager, Recruitment & Talent Operations

Skyeng

-Managed communication with internal stakeholders and hiring request owners -Conducted regular syncs, reporting, forecasting, and performance tracking -Resolved conflicts and aligned expectations across teams -Collaborated closely with analysts, project managers, and workforce management teams -Launched and supported new hiring projects and recruitment pipelines -Moderated internal and external stakeholder meetings -Built and maintained extended recruitment reporting system -Analyzed funnel performance and identified bottlenecks -Designed and executed A/B tests to improve recruitment efficiency -Built hiring forecasts and attrition models -Led internal operational projects (automation, reporting, internal initiatives)

Freelance Recruiter Network Lead

Skyeng

-Built freelancer recruiter (agent) network from scratch -Recruited and onboarded external recruiting agents -Tested and expanded sourcing channels and vacancy distribution platforms -Managed agent performance, reporting, and motivation system -Handled conflict resolution and retention of agents -Built operational workflows for distributed recruitment network Achieved over 30% of total department hiring volume through the agent network by end of the year.

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