Wayan Linggawa

Wayan Linggawa

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CEO Office Manager
Jakarta, Indonesia

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Résumé


Jobs verified_user 0% verified
  • Paper
    CEO Office Manager
    Paper
    Jan 2025 - Current (1 year 7 months)
    Paper.id is a comprehensive business-to-business invoicing and payment platform that has the potential to enhance productivity and efficiency in business operations. Key Responsibilities: • Provide the CEO with data-informed insights and structured analysis to support effective decision-making. • Lead and support cross-functional projects that are critical to the CEO’s priorities. • Ensure alignment across departments on company goals (OKRs), track execution of key initiatives, and escalate issues/bottlenecks to leadership early. • Act as a communication bridge between the CEO and internal/external stakeholders in a form of presentations/reports for investors and internal leadership forums.
  • Otoklix
    Data & IT Manager
    Otoklix
    Apr 2021 - Jan 2025 (3 years 10 months)
    As we advance into the early stages, our focus is on scaling operations to expand our customer base. With the increasing generation of data from various spreadsheets and SaaS platforms, data silos are forming. To address this, we have begun implementing proper data governance. Key Responsibilities: • Align required data points with business objectives • Design overall data pipeline architecture with cloud-first approach, from integration to presentation in BI layer • Design, build and monitor data warehouse implementation, including cost monitoring and permission management • Build scalable and reliable SQL-based data transformation mechanism • Develop data contracts across data producers (systems that we ingest from) and data consumers (pl
  • Otoklix
    Engineering Lead
    Otoklix
    Jan 2020 - Mar 2021 (1 year 3 months)
    During this seed stage, our primary focus is to build MVPs and gather enough tractions. We start with building customer-facing platforms and internal order management tools. We actively engage users for feedback, therefore our data and infrastructure foundation needs to be robust yet flexible enough to handle sudden changes. Key Responsibilities: • Collaborate closely with co-founders to translate their business initiatives into solid products • Establish a lean engineering team structure covering web, mobile app, and backend development • Design user interfaces for web and mobile apps, ranging from low to high fidelity • Periodically meet users to facilitate iterations in platform development • Design and implement simple, production-ready
  • ASEAN Centre for Energy
    ICT Officer
    ASEAN Centre for Energy
    Jun 2017 - Dec 2019 (2 years 7 months)
    ASEAN Centre for Energy (ACE) is an independent intergovernmental organisation within the Association of Southeast Asian Nations’ (ASEAN) structure that represents the 10 ASEAN Member States’ (AMS) interests in the energy sector. ICT supports the organisation in performing its roles: (1) To be the energy data centre and knowledge hub to provide a knowledge repository for the AMS, and (2) To establish a sustainable management. Key responsibilities: • Designing ICT strategy and policy • Managing system development • Maintaining and improving ICT services to support day-to-day operations
  • A
    Research Assistant
    AUT Data Science Research Group
    Apr 2016 - Jan 2017 (10 months)
    Data Science Research Group (DSRG) is one of the most recent research group in AUT University that promotes research in big data processing, data stream mining, information visualisation, simulation and modelling as well as text processing and machine learning. Developments in these areas involve cross-discipline approach between Computer Science and industrial practice. Key responsibilities: • Worked on projects related to data stream processing • Designed technical documentation for projects in the research group • Managed research group website and content
  • A
    President
    Auckland Indonesian Student Association PPI Auckland
    Dec 2015 - Nov 2016 (1 year)
    Auckland Indonesian Student Association (AISA) is a student-based community which established to represent student profiles across various education institution in Auckland, New Zealand. As of 2016, the there are more than 150 students registered in our database and the educational level varies from high school to postgraduate study. The main responsibility was to manage and promote the community to be the centre of information, collaboration and expression amongst Indonesian students who are currently studying in Auckland.
  • YCAB Foundation
    Information System Coordinator
    YCAB Foundation
    Jul 2012 - Jan 2015 (2 years 7 months)
    YCAB Foundation is a non-profit organisation that focused on youth development through education and economic empowerment. It has several learning centers distributed mainly in Jakarta area and across regions in Indonesia. This way, our IT team which consist of 6 people, had to deal with remote environment and information management through online web-based systems. Key responsibilities: • Managed projects and system developments in the team • Developed solutions for specific business requirements • Bridged 3rd party application vendors with users • Performed research and evaluation for specific software and applications based on user request
  • YCAB Foundation
    Information System Support and Web Developer
    YCAB Foundation
    Jun 2011 - Jun 2012 (1 year 1 month)
    Key responsibilities: • Assisted users in using internal applications • Designed information architecture in internal business process • Wrote and tested code, do refining if necessary • Maintained systems by monitoring and correcting software defects
  • Multi Bintang Indonesia
    Web Application Developer
    Multi Bintang Indonesia
    Apr 2010 - Aug 2010 (5 months)
    With a team of 3, we were involved in development of training management system and warehouse management system to support the company's main information system. It was project-based work using web-based technology. Key responsibilities: • Developing user interface of the application • Testing on application updates • Writing system documentation and user manual • Assisting user training
Education verified_user 0% verified
  • AUT University
    Master’s Degree, Computer and Information Sciences
    AUT University
    Jan 2015 - Dec 2017 (3 years)
  • Auckland University of Technology
    Master’s Degree, Computer and Information Sciences
    Auckland University of Technology
    Jan 2015 - Dec 2017 (3 years)
  • Universitas Bina Nusantara Binus
    Bachelor’s Degree, Computer Science
    Universitas Bina Nusantara Binus
    Jan 2007 - Dec 2011 (5 years)
  • Binus University
    Bachelor’s Degree, Computer Science
    Binus University
    Jan 2007 - Dec 2011 (5 years)
Projects (professional or personal) verified_user 0% verified
  • M
    Microsoft YouthSpark 2013
    Sep 2013 - Jan 2015 (1 year 5 months)
    YCAB Foundation and Microsoft have collaborated in project Microsoft YouthSpark to empower young tech-driven entrepreneurs. In this project, I delivered sessions to high school students about utilising Microsoft technology (particularly Office 365 and Microsoft Office applications) and social media as they start their small business. I also provided support for their inquiries along the journey in using email and blog. Behind the scene, our team established the network of WordPress multisite powered by Microsoft's cloud-based infrastructure, Azure.
Awards verified_user 0% verified
  • M
    New Zealand ASEAN Scholarship
    Ministry of Foreign Affairs and Trade MFAT New Zealand
    Mar 2015
Publications verified_user 0% verified
  • IEEE
    A Smart Email Client Prototype for Effective Reuse of Past Replies
    IEEE
    Oct 2018
    Email communication is widely used in managing customer queries such as complaints and inquiries. With an increasing number of customer emails being received every day, better tools are needed to answer emails efficiently, reuse past efforts and prevent overwhelming and cluttered email backlog. Finding similar past cases is difficult since customer requests might use non-standard terminology. In this paper, we develop a smart email client prototype which helps in replying to an email by providing a list of replies gleaned from the past replied emails. The suggested replies are ranked according to the level of similarity. We have evaluated real-world email data in order to ascertain that reuse is possible, but requires careful retrieval mech
  • AUT University
    Reusing Past Replies to Respond to New Email: A Case-based Reasoning Approach
    AUT University
    Jun 2017
    Email communication has been widely used in managing customer queries, such as complaints and inquiries. The user is expected to respond the query properly. However, with an increasing number of query emails received every day, it seems likely that the inbox appears to have more unreplied queries and leads to overwhelmed and cluttered email management called email overload. This thesis presents a development in the email overload issue on managing a reply task. The system, called a smart email client, helps in replying to an email by suggesting a list of replies gleaned from the emails replied to in the past. These suggested replies are ranked according to the level of similarity. The methodology follows the Case-Based Reasoning (CBR) appro
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