Valerio Tomasso

Co-Founder & COO

Joyful Dental

Mar 2026 - Current (5 months)

Joyful is building the AI-native practice management platform for UK dentistry — replacing legacy PMS software with intelligent automation that handles patient communication, scheduling, and engagement end-to-end. As Co-Founder & COO, I lead operations and go-to-market strategy, bringing operational discipline from Amazon and a Lean Six Sigma Black Belt to a sector still running on outdated tools. Joined via the acquisition of Super Kit AI, our live AI receptionist and CRM product already serving dental practices across the UK. Key highlights: live product with paying customers, strategic partnership accessing 150+ practices, AI receptionist and chatbot handling real patient interactions today, and a data-driven roadmap toward becoming th

Co-Founder & Director of Strategy and Operations

Super Kit AI

Jan 2024 - Current (2 years 7 months)

Super Kit AI is reimagining how Dental Practices work by putting people back at the center of technology. We believe patients deserve timely, seamless experiences, front-office teams should be free from repetitive tasks, and the industry as a whole can operate at a higher standard of care and consistency. Our mission is to make drive operational excellence by making AI practical, accessible, and impactful. www.superkit.ai

Lean Six Sigma Black Belt

Amazon

Jun 2021 - Sep 2025 (4 years 4 months)

Works with customers to identify opportunities in the business, scope projects, and applies lean six sigma framework to identify root causes. • Project management DMAIC project with ROI of $22M and identified root causes leading to customer concessions. • Cooperated cross-functionally to identify solutions and created proposal to change inspection algorithm to improve concession detection process. • Uses SQL to extract data, size opportunity, and identify 80/20 relationships. • Proficient writer of proposals, white papers, and DMAIC gate documents. • Partners with functions outside of finance to review and scope opportunities. Recently worked with Diversity Equity and Inclusion team to scope partnership opportunities.

Change Manager

Amazon

Jun 2020 - May 2021 (1 year)

Launched and managed the expansion of the first Beers Wines and Spirits (BWS) Amazon fulfillment center in the UK. As a speciality building, the numbers of pre-existing standards that apply to the site is limited. Hence, has developed BWS standards, layouts, and ways of working that suit the buildings constraints by working cross functionally with construction, launch, start up, and packaging teams. • Actively listened to the voice of the customer to understand needs of different departments and translate those in proposals layouts. • Developed site layouts to manage inventory buffers, stowing, picking, packing and shipping within building space constraints. • Developed models to estimates bottlenecks of processes both within and outside of

Area Manager

Amazon UK

Dec 2016 - Jun 2018 (1 year 7 months)

As a Pick, Pack, and Outbound Problem Solve manager at BHX3, has been responsible for achieving on time deliver for customer shipments and implementing improvements to run the shift as efficiently as possible. Regularly steps up to Operations Manager role as proxy and achieved status of Flow and Pick subject matter expert. • Performed time measurement of picking process, qualifying and quantifying the time losses for pickers across BHX3. • Performance manages warehouse associates to ensure continuous development of their skills and achievement of rates. • Performed time measurement of picking process, qualifying and quantifying the time losses for pickers across BHX3. Proactively built following tools to reduce waste across all shifts with

Production Manager

Nuvonic

Jun 2015 - Dec 2016 (1 year 7 months)

As a production manager at Hanovia, has been in charge for production and on-time delivery to customer of UV Systems and Spares produced in the UK. As part of the role, he has developed tool aimed at improving process flow, improve and automate capacity planning, reduce waste in process, and enable operators to pull Andons. • Has created and rolled out a production database connected to MRP system which acts as production priority schedule. • Implemented an Andon system for production operators to flag materials, production and testing problems. • Has implemented stand up meetings to review production progress and improve communication between shopfloor operators and management • Has created and deployed capacity tool to facilitate the load

Manufacturing Engineering Graduate - Continuous Improvement

RollsRoyce

Aug 2013 - Jun 2015 (1 year 11 months)

Summary: Manufacturing engineering graduate specialising and building skills towards becoming a Continuous Improvement lead. During his time in the scheme, has worked towards building relevant competencies, breadth, and experience in the following roles: - Improvement lead in the Ansty plant - Project Manager in a Design & Make project - Integrated Project Team (IPT) Lead in the Rotatives plant - Producibility Engineer in the Hucknall Plant - Engineering Programme Manager in the Advance3 project. - Improvement Lead in Rotatives plant Key Responsibilities: • As improvement lead, has been responsible for delivery of reduced inspection solution on engine component through the utilisation of six sigma methodologies. • Worked with local team

Capability Acquisition Engineer

RollsRoyce

Jun 2012 - Sep 2012 (4 months)

• Carried out cost reduction activities and process improvement analysis on production components of the Trent family. • Liaised with the shop floor, manufacturing engineering, and production to understand the problem and identify alternatives. • Proposed an investment plan to ensure business continuity and produce a £2M cost reduction benefit within the manufacturing plant. • Has been in charge of analysing and creating a proposal to alter a product's manufacturing strategy in the aim to achieve cost reduction and improvements in productivity. • Utilised Microsoft Excel skills to build a scenario simulation tool to identify production loads and capacity on specific assets.

Specialist

Apple

Aug 2011 - Nov 2011 (4 months)

• Apple Specialist at Stratford City store. • Worked as part of the store team in dealing with customers issues and ensuring a good relationship between costumer and company is maintained. • Enhanced communication skills by teaching new customers how to use Apple products using non-technical terms. • In charge of independently resupplying stock on walls over the weekend.

Manufacturing Engineering Intern

RollsRoyce

Jun 2010 - Sep 2011 (1 year 4 months)

• Managed a project looking at the levels of impurities of metallic powder and created a report. • Has been involved in the creation of cost models to value the development and expansion of powder manufacturing. • Carried out an investigation and created a report looking into powder impurities and inclusions for Direct Layer Deposition technologies. • Has helped the funding of a cold forming community of practice, been in charge of the information sharing, involved in organising meetings for the community, and has been involved in a team looking at cost reduction through the use of cold forming. • Investigated the cold forming global supply chain for the Rolls-Royce and mapped out the capability of all the companies.

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