Jenny Chan

Jenny Chan

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Chief Human Resources Officer
San Francisco, California, United States

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Jobs verified_user 0% verified
  • Mercury Insurance
    Chief People Officer
    Mercury Insurance
    Jan 2026 - Current (8 months)
    Leading enterprise AI enablement and work redesign to modernize how work gets done. Establishing a clear high-performance framework aligned to the business strategy, and ensuring the people function delivers measurable impact on growth. Mercury is a leading insurer with over $9.5B in assets. Our purpose has been to help people reduce risk and overcome unexpected events for more than 60 years. Mercury has received J.D. Power’s Digital Experience Study℠ Award, earned A ratings from A.M. Best and Fitch, and has been recognized multiple times by Forbes, including one of “World’s Best Insurance Companies,” “America’s Best Mid-Size Employers” and “Best Employers for Women.”
  • Arcteraio
    Chief People Officer
    Arcteraio
    Oct 2024 - Dec 2025 (1 year 3 months)
    Led the end-to-end transformation of a newly independent company, building a high-performance talent strategy to fuel innovation, accelerate growth, and strengthen competitive positioning through a successful exit. Established the foundational people and technology infrastructure at speed - streamlining the global HR ecosystem and embedding a performance-driven culture aligned to business outcomes. Company spun-out of Veritas in 2024 and acquired by CSG in 2025.
  • Accenture
    Global Head of HR Transformation Change Management / Managing Director
    Accenture
    Jun 2023 - Jul 2024 (1 year 2 months)
    Joined Accenture initially in Talent and Organization Consulting, focusing on communication planning, organizational design for new companies, M&A support, and role restructuring. In 2023, was appointed to lead global HR transformation change management to drive cohesive and integrated transitions, covering cost reduction, continuous tech innovation, and financial enhancements. In this role, executed transformation strategies spanning technology and people, launching plans to minimize the effects of change.
  • Accenture
    Global Head of Health and Well-being / Managing Director
    Accenture
    Sep 2022 - Jul 2024 (1 year 11 months)
    Appointed to direct and steer the development and execution of a health and well-being strategy for 740,000 stakeholders. In this position, successfully launched an award-winning program that heightened awareness and prioritized overall well-being, earning the prestigious Gold for Best Benefits, Wellness, and Well-Being Program from the Brandon Hall Group. Most notably, focused on creating strategies that unified resources to comprehensively support employees' needs.
  • Accenture
    Head of North America HR Service Delivery / Managing Director
    Accenture
    Jun 2019 - Nov 2019 (6 months)
    Appointed to take on interim leadership role, simultaneously with CHRO role, overseeing a team of 500+ HR people in comprehensive HR service delivery. Led operations, compliance, employee relations, performance management, rewards, talent supply chain, and learning functions, driving excellence in service delivery. Directed a significant payroll savings initiative by restructuring non-revenue roles into client-facing opportunities, collaborating closely with the North America COO to execute seamlessly.
  • Accenture
    Chief Human Resources Officer / Managing Director
    Accenture
    Dec 2016 - Sep 2022 (5 years 10 months)
    Served as CHRO for Accenture's West division, overseeing diverse HR functions for a $6B+ business with 12,000 employees across industries. Introduced innovative practices to support the business vision related to inclusion & belonging, recruitment, compensation, performance management, succession planning, and employee engagement. In addition, pivoted strategies to meet the demands of the continuously evolving global landscape.
  • Accenture
    Human Resources / Senior Executive
    Accenture
    Sep 2000 - Dec 2016 (16 years 4 months)
    Engaged in diverse HR and Talent leadership roles spanning all Accenture industry groups (Products, Health & Public Service, Financial Services, Resources, and Communications, Media & Technology).
  • Accenture
    Talent & Organization Consultant
    Accenture
    Aug 1997 - Sep 2000 (3 years 2 months)
Education verified_user 0% verified
  • UNIVERSITY OF CALIFORNIA BERKELEY
    Bachelor of Arts - BA
    UNIVERSITY OF CALIFORNIA BERKELEY
Projects (professional or personal) verified_user 0% verified
    This is a community-created genome.