Sebastian Gaona

Sebastian Gaona

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Florida, United States

Contact Sebastian regarding: 
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Résumé


Jobs verified_user 0% verified
  • University of South Florida Muma College of Business
    Digital Marketing Project Manager
    University of South Florida Muma College of Business
    Jan 2026 - Current (10 months)
    Partnership with Senior Connection Center Inc. ●Oversees the full campaign timeline for the Senior Connection Center digital marketing initiative, ensuring all phases progress according to schedule and project milestones ●Organizes and leads recurring team meetings, coordinating communication between student strategists, and creative teams. ●Ensures all deliverables meet requirements, including branding guidelines, content quality standards, and nonprofit event objectives for the Rise & Shine Inspirational Breakfast ●Manages workflow and task delegation, assigning responsibilities, tracking progress, and resolving bottlenecks to maintain project momentum ●Maintains structured documentation, including agendas, meeting notes, timelines, and d
  • TeamViewer
    Bilingual Sales Intern
    TeamViewer
    Nov 2025 - Current (1 year)
    ●Prospect outreach and lead generation: Execute high‑volume outbound sequences across email, phone, and Microsoft Outreach to engage cold and warm leads and create qualified pipeline for the LATAM sales team. ●Bilingual communication: Conduct discovery conversations in English and Spanish to understand pain points, assess fit, and tailor messaging to diverse audiences in LATAM regions . ●CRM and pipeline management: Maintain accurate lead data, activity tracking, and qualification notes in Microsoft Dynamics to support forecasting and handoff efficiency. ●Lead reporting and LATAM handoff: Track and document each qualified lead in Excel to ensure clean data and a seamless transition to each sales specialist. ●Product positioning: Communicate
  • The Global Career Accelerator
    Marketing Associate
    The Global Career Accelerator
    Aug 2025 - Dec 2025 (5 months)
    ●Created a customer empathy map based on target personas to guide user centered website design. ●Built website page structure and navigation in Shopify using user experience design principles to establish a clear and intuitive site. ●Developed on brand website copy and visuals including photography and typography, aligned with brand guidelines to enhance site identity and customer engagement. ●Conducted keyword research using SEMrush and Google Trends to develop an SEO strategy with relevant, high-impact keywords. ●Optimized SEO by selecting target keywords, improving metadata, and creating blog content for a website. ●Optimized homepage for conversions using landing page best practices, including adding trust badges, header CTA, and produc
  • Advance Auto Parts
    Keyholder
    Advance Auto Parts
    Apr 2025 - Aug 2025 (5 months)
    At Advance Auto Parts, I focused on creating a positive customer experience while driving store sales through tailored product recommendations, value-added services, and hands-on support. I worked with both retail and commercial customers to understand their needs, provide trusted advice, and ensure they had the right products and services to keep their vehicles running smoothly. In this role, I: ●Promoted Speed Perks memberships to strengthen customer loyalty and reward repeat purchases. ●Educated customers on the value of Advance Care Protection (ACP) warranties, helping them make informed decisions with added peace of mind. ●Increased sales by recommending brake pads, brake cleaner, battery packs, and project packs, aligning customer nee
  • Kelly Education
    Substitute Teacher
    Kelly Education
    Mar 2024 - Jun 2024 (4 months)
    ●Delivered lesson plans and instructional materials provided by the regular teacher. ●Maintained classroom management and discipline aligned with school policies. ●Created a safe, respectful, and supportive classroom environment. ●Supervised students in various school settings, including classrooms, hallways, lunch areas, and playgrounds. ●Adapted to teaching methods and materials to meet the needs of students. ●Reported student behavior, attendance, and any incidents to the appropriate school personnel. ●Leaved written feedback for the returning teacher on class performance and progress. ●Followed all school procedures, emergency protocols, and district guidelines.
  • Advance Auto Parts
    Salesperson
    Advance Auto Parts
    Jun 2023 - Apr 2025 (1 year 11 months)
    At Advance Auto Parts, I focused on creating a positive customer experience while driving store sales through tailored product recommendations, value-added services, and hands-on support. I worked with both retail and commercial customers to understand their needs, provide trusted advice, and ensure they had the right products and services to keep their vehicles running smoothly. In this role, I: ●Promoted Speed Perks memberships to strengthen customer loyalty and reward repeat purchases. ●Educated customers on the value of Advance Care Protection (ACP) warranties, helping them make informed decisions with added peace of mind. ●Increased sales by recommending brake pads, brake cleaner, battery packs, and project packs, aligning customer nee
  • Topgolf
    Golf Associate
    Topgolf
    Mar 2021 - Apr 2023 (2 years 2 months)
    ●Greeted guests and provided guidance on how to play Topgolf games ●Led guests with bay setup, golf clubs, game technology, and scoring systems ●Explained game rules and scoring to first-time players ●Ensured bays were clean, organized, and fully stocked with golf balls and clubs ●Provided basic troubleshooting for game technology or scoring devices ●Promoted safety by following company policies and keeping the gameplay area hazard-free ●Delivered exceptional customer service to ensure guests have a memorable experience ●Collaborated with other team members (servers, food runners, etc.) to maintain a seamless guest experience ●Responded to guest questions and concerns in a friendly and professional manner
Education verified_user 0% verified
  • University of South Florida Muma College of Business
    Marketing
    University of South Florida Muma College of Business
    Jan 2024 - Jan 2026 (2 years 1 month)
  • Hillsborough College
    Associate's Degree, Mass Communication/Media Studies
    Hillsborough College
    Jan 2020 - Jan 2023 (3 years 1 month)
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