Michael Stenman
About
Detail
Vice President of Customer Success
California, United States
Résumé
Jobs
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Vice President of Customer SuccessSeeq CorporationAug 2023 - Current (3 years 2 months)Seeq is a leading provider of advanced analytics for process manufacturing. Founded in 2013, Seeq publishes software applications for manufacturing organizations to rapidly find and share insights. Oil & gas, pharmaceutical, specialty chemical, utility, renewable energy, and numerous other vertical industries rely on Seeq to improve production outcomes, including yield, margins, quality, and safety. Headquartered in Seattle, Seeq is a privately held company with employees across the United States and sales representation in Asia, Canada, Europe, and South America.- AVP Customer Success, AmericasAmplitudeMar 2022 - Jul 2023 (1 year 5 months)Amplitude is a SaaS digital analytics company helping clients build better products using behavioral insights. Ultimately delivering Power to Your Products!
Leading Enterprise Customer Success for the Americas region
| $125M ARR | 3 Directors | 25 CSM
Renewals | Adoption | CSQL | Expansion | Services & Education | Advocacy - SabbaticalSelfemployedNov 2021 - Mar 2022 (5 months)Personal Sabbatical Focus:
Caring for parent, Volunteering, Reading/Study, Retreat, Projects - Area Vice President, Customer SuccessAnaplanJan 2017 - Jan 2021 (4 years 1 month)Anaplan is an SaaS planning company enabling teams to see, plan, and drive business performance. Responsible for customer success and professional services in the west region
| Renewals | Expansion | Adoption Score | CSQL | Partner Relationships |
| $105M ARR | $15M PS | 6 Directors | 25 CSM | 25 Architects
IPO: October 2018 - Director of Customer SuccessClouderaJan 2014 - Jan 2017 (3 years 1 month)Cloudera is a hybrid cloud company that enables organizations to manage & analyze all their data
Responsible for customer success and professional services in the Western US Region
|$50M ARR | $20M PS | 2 Managers | 20 Architects
IPO: April 2017 - Global Client ExecutiveIBM Sales High Tech SectorJan 2011 - Jan 2014 (3 years 1 month)Responsible for the IBM relationship with a Fortune 500 (#53) account in Silicon Valley.
- Global Practice Leader: Software Group ServicesIBM Sales High Tech SectorJan 2009 - Jan 2011 (2 years 1 month)Worldwide responsibility for the Information Integration consulting practice within IBM Software Group Professional Services
- Director of Professional ServicesAscential Software acquired by IBMJan 2005 - Jan 2009 (4 years 1 month)Ascential Software was a leading data integration company with $400M+ in revenue.
I led professional services in the Great Lakes and Central Region
- PDirector of Customer Program ManagementPowerway IncJan 2002 - Jan 2005 (3 years 1 month)Powerway (SaaS startup) provided B2B collaboration solutions that enabled OEM's to work closely with their supply chain during the design and verification of critical systems.
- NTechnical Account ManagerNexPriseJan 2000 - Jan 2001 (1 year 1 month)NexPrise (SaaS startup) was an early innovator in secure B2B collaboration solutions and was a technology provider to Covisint, the leading automotive industry exchange.
- Lead Application Engineer - CAESDRC acquired by SiemensJan 1997 - Jan 2000 (3 years 1 month)SDRC was a leading PLM company in the automotive and aerospace industries.
Education
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- IBM Management DevelopmentIBM
- MSME, Mechanical EngineeringUniversity of MichiganMaster's Thesis - "Conceptual Robustness in Product Development."
I was part of the design lab studying the lean manufacturing and the product development practices introduced by the Toyota Motor Company. - Master Deal MakerWharton Executive Education
- BSAE, Aerospace EngineeringUniversity of Michigan
- Business InsightsHarvard Business School
Projects (professional or personal)
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Awards
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- ## 1 Performance Rating2006, 2008, 2013
- JSales Emminence AwardJanIn recognition of new business closed as a result of our CMO roundtable
- ATop Performer - Professional ServicesAscential SoftwareDeveloped the largest services account in North America is 2006. Delivered multiple quarters of revenue exceeding 150% of plan.
- JSales Emminence AwardJanIn recognition of a strategic software agreement