Hannah Stebenne
About
Detail
Sr. Executive Communications Manager, Office of the CEO
Tempe, Arizona, United States
Résumé
Jobs
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Sr. Executive Communications Manager, Office of the CEOAmerican Heart AssociationApr 2024 - Current (2 years 3 months)- Marketing Communications Manager | Workforce Well-beingAmerican Heart AssociationNov 2022 - Apr 2024 (1 year 6 months)
- Manager, Campaign Engagement CommunicationsThe Leukemia Lymphoma SocietyAug 2020 - Nov 2022 (2 years 4 months)- Collaborated with campaign partners to build and launch participant communication plans in alignment with multiple strategic priorities for $1MM+ initiatives - Developed and edited written content for multiple campaigns including newsletters, event communication sequences, participant stories, and shareable social content - Cultivated volunteer relationships in collaboration with local and national campaign staff to increase participant fundraising, retention, and engagement
- Campaign Specialist, Big Climb & Team In TrainingThe Leukemia Lymphoma SocietyNov 2019 - Aug 2020 (10 months)
- Client Services SpecialistXOJETFeb 2018 - Nov 2019 (1 year 10 months)- Fostered and maintained relationships with high-net-worth and sensitive clients, acting as an extension of the account management team - Served as a communications hub for both internal and external coordination and issue resolution, working directly with sales, operations, finance, and aircrews - Executed a high-touch, seamless travel experience for clients by managing communication and vendor relations, coordinating services, and resolving day-of trip interruptions while preserving client confidentiality
- Customer Service RepresentativeCutter AviationMar 2015 - Jun 2017 (2 years 4 months)- Developed a comprehensive onboarding and recurrent training program to improve department retention, used in the onboarding of 10+ employees - Acted as a company representative at trade shows and industry events - Assisted the accounting department with weekly invoice auditing - Streamlined department procedures to reduce transaction errors by more than 15%
Education
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- Bachelor’s Degree, Business Communications: W.P. Carey School of BusinessArizona State University
Projects (professional or personal)
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- AAdvancing Health Equity in the WorkforceA national, 3-year American Heart Association initiative in collaboration with the Deloitte Health Equity Institute and the SHRM Foundation. HEIW focused on raising awareness of "equitable workforce health" with U.S. employers to demonstrate the business case to implement benefits, policies, and programs in the workplace to improve the health outcomes of all employees. The ultimate goal was to reach 10M employees by 2025 and start to shorten gaps in health disparities among workers who receive Employer-Sponsored Insurance (ESI).