Subhleen Marok

Senior AR and Collections Specialist

Aircall

May 2025 - Current (1 year 3 months)

Sales Support Analyst

Infoblox

Aug 2023 - May 2025 (1 year 10 months)

• Maintain a 90%+ booking rate within 24 hours by proactively addressing PO issues, streamlining workflows, and collaborating with internal teams • Facilitating timely booking with support from cross functional teams to ensure seamless processing of POs • Monitor open PO issues using case management systems, ensuring timely follow-ups and issue tracking • Optimize email communication processes to efficiently collect missing details from customers and partners • Automate Accounts Receivable reporting in Tableau, reducing manual input, boosting efficiency, and enhancing visibility through Salesforce integration • Conduct User Acceptance Testing (UAT) to validate system functionality, ensuring alignment with business requirements and minimizin

Senior Accounts Receivables and Credit Analyst

Infoblox

Apr 2022 - Aug 2023 (1 year 5 months)

• Processed one-time exceptions for customers exceeding credit limits, balancing customer needs with credit risk • Utilized upcoming sales pipeline insights to optimize collections of outstanding AR while facilitating new business opportunities • Assessed credit applications, financial statements, and customer histories to establish appropriate credit limits • Contributed to process improvements by suggesting and initiating changes in credit related processes, leading to increased efficiency and reduced credit risks • Developed an automated dashboard summarizing customer history and current standing for cross-functional use, improving operational efficiency Show less

Accounts Receivable and Collections Specialist

Infoblox

Mar 2020 - Apr 2022 (2 years 2 months)

• Led strategic collection initiatives, ensuring prompt and efficient collection of outstanding accounts receivable balances • Addressed all invoicing issues to maximize cash flow while maintain a healthy customer relationship • Partnered with customers to secure payment commitments by resolving underlying issues that resulted in payment delays • Managed Vendor Payment Portals such Ariba and Coupa to track payment status of outstanding invoices • Supported with daily/monthly activity such as cash application, reconciliations, bad debt recognition, and adhoc reporting • Developed automated Accounts Receivable reports using VBA and Google Script, streamlining AR processes • Identified process inefficiencies and provided recommendations for im

Finance Intern

Infoblox

Jun 2019 - Mar 2020 (10 months)

• Assisted in month-end close activities by preparing and uploading journal entries into Oracle Fusion • Automated trial balance reporting system using Microsoft Excel tools (Pivot Tables, Macros, and VBA), minimizing repetitive manual tasks • Developed a dashboard to highlight travel and entertainment expenses, enabling leadership to identify spending trends • Presented the T&E Dashboard to senior leadership, facilitating informed decision-making and robust policy enforcement • Coordinated a virtual intern project with 25 peers, producing a video showcasing the internship experience Show less

Finance Intern

Alpha Lion Trucking

Sep 2016 - Nov 2016 (3 months)

• Ensured steady cash flow by submitting daily invoice documentation to a factoring service • Managed financial operations by initiating payment requests for 40-50 completed deliveries per week • Implemented a tracking system to monitor monthly cargo loads and payment statuses, enhancing process visibility for the owners • Strengthened payment compliance through direct engagement with clients and building positive customer relationships

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