Cartilage Product Specialist
RTI Surgical
Apr 2017 - Jul 2019 (2 years 4 months)
• Manage fresh graft & meniscus order fulfillment process from receipt of patient X-Rays through order shipment and case follow up.
o Responsible for implementation of RTI’s custom patient matched Cartilage Program including the use of the measurement tool ‘the Pollard Technique’ to precision match allografts to patient measurements.
• Liaising directly with surgeons and their staff, as well as our direct and agency field sales personnel to manage expectations of timing and graft availability.
o Responsible for notification of receipt of films, measurement, order entry, graft tracking and release.
o Management of graft offer process including FDA required surgeon acknowledgement documentation (for fresh grafts) and measurement acknowledgeme